- Cylance Endpoint Security requirements
- Requirements: Cylance console
- Requirements: CylancePROTECT Desktop
- Requirements: CylanceOPTICS
- Requirements: CylancePROTECT Mobile app
- Requirements: BlackBerry Connectivity Node
- Requirements: CylanceGATEWAY Connector
- Requirements: CylanceGATEWAY agents
- Requirements: CylanceAVERT
- Cylance Endpoint Security network requirements
- Cylance Endpoint Security proxy requirements
- Logging in to the management console
- Installing the BlackBerry Connectivity Node
- Linking to your company directory
- Setting up administrators
- Adding users and devices
- Enrolling CylancePROTECT Mobile and CylanceGATEWAY users
- Setting up zones to manage CylancePROTECT Desktop and CylanceOPTICS
- Setting up CylancePROTECT Desktop
- Testing your CylancePROTECT Desktop deployment
- Using device policies to manage CylancePROTECT Desktop devices
- Installing the CylancePROTECT Desktop agent for Windows
- Installing the CylancePROTECT Desktop agent for macOS
- Installing the CylancePROTECT Desktop agent for Linux
- Require users to provide a password to remove the CylancePROTECT Desktop agent
- Setting up CylancePROTECT Mobile
- Setting up CylanceOPTICS
- Setting up CylanceGATEWAY
- Defining your private network
- Setting up the CylanceGATEWAY Connector
- Install the CylanceGATEWAY Connector to a vSphere environment
- Install the CylanceGATEWAY Connector to an ESXi environment
- Prerequisites to install CylanceGATEWAY Connector to a Microsoft Azure environment
- Install the CylanceGATEWAY Connector to a Microsoft Azure environment
- Install the CylanceGATEWAY Connector to a Hyper-V environment
- Install the CylanceGATEWAY Connector to an AWS environment
- Configure the CylanceGATEWAY Connector in the VM environment
- Access the CylanceGATEWAY Connector using OpenSSH
- Configure your firewall
- Enroll the CylanceGATEWAY Connector with the BlackBerry Infrastructure
- View details for an enrolled CylanceGATEWAY Connector
- Configure the CylanceGATEWAY Connector
- Managing CylanceGATEWAY Connectors
- Manage CylanceGATEWAY Connectors
- Update a CylanceGATEWAY Connector
- Specify your private network
- Specify your private DNS
- Specify your DNS suffixes
- Specify private CylanceGATEWAY agent IP ranges
- Bring your own IP addresses (BYOIP)
- Setting up the CylanceGATEWAY Connector
- Define network services
- Controlling network access
- Configuring network protection
- Searching ACL rules and Network Services
- Using source IP pinning
- Configuring the Gateway service options
- Gateway Service policy parameters
- Configure Gateway service options
- Specifying how devices activated with an EMM solution use the CylanceGATEWAY tunnel
- Specify which apps use CylanceGATEWAY on iOS devices
- Specify which apps use CylanceGATEWAY on iOS devices in a Microsoft Intune environment
- Specify CylanceGATEWAY options on Android Enterprise devices
- Specify CylanceGATEWAY options on Chromebook devices
- Specify CylanceGATEWAY options on Android Enterprise devices in your Microsoft Intune environment
- Connecting Cylance Endpoint Security to MDM solutions to verify whether devices are managed
- Installing the CylanceGATEWAY agent
- Defining your private network
- Setting up CylanceAVERT
- Installing the CylanceAVERT agent
- Define sensitive content using information protection settings
- Managing information protection policies
- Managing updates for the CylancePROTECT Desktop and CylanceOPTICS agents
- Appendix: Best practices for deploying CylancePROTECT Desktop on Windows virtual machines
- BlackBerry Docs
- Cylance Endpoint Security
- Setup
- Cylance Endpoint Security Setup Guide
- Logging in to the management console
- Enhanced authentication sign in
Enhanced authentication sign in
The management console provides enhanced authentication capabilities, including local multi-factor authentication and more granular authentication policies and policy assignments. You can configure the environment to specify the types of authentication that administrators must complete to sign in to the
Cylance
console and users must complete before they can activate Cylance Endpoint Security
apps and agents. By default, administrators use the Cylance
console password to access the management console and users to activate Cylance Endpoint Security
apps and agents. You can create authentication policies for your tenant that specify the types of authentication that must be completed by all administrators and users on the tenant. Only one tenant policy can be created for
Cylance
console sign-in, Cylance Endpoint Security
apps, and Cylance Endpoint Security
desktop agents. You can create authentication policies for users that specify the types of authentication administrators and users on the tenant must complete. The type of authentication added to the tenant policy and authentication policy must be completed in the order that they are specified in the policy. As a failsafe, you may configure one administrator to access the Cylance
console using their username and a strong password.The updated sign-in flow is now the only method to access the
Cylance
console. Any authentication policies that you applied in your console during the preview period have taken effect.To configure enhanced authentication for sign-in, perform the following actions:
Step | Action |
|---|---|
 | Sign in to the Cylance console using your existing username and password. |
 | Add an authenticator (for example, One-Time Password or Enterprise). By default, the following authenticators are configured for use in your environment: One-time password, Cylance console password and enterprise authentication. |
 | Create an authentication policy that uses the password and the authenticator that you created (optional).
As a failsafe, create one authentication policy that only uses the Cylance console password and assign it to one administrator. |
 | Create a tenant policy for administrators and users. |