- Cylance Endpoint Security requirements
- Requirements: Cylance console
- Requirements: CylancePROTECT Desktop
- Requirements: CylanceOPTICS
- Requirements: CylancePROTECT Mobile app
- Requirements: BlackBerry Connectivity Node
- Requirements: CylanceGATEWAY Connector
- Requirements: CylanceGATEWAY agents
- Requirements: CylanceAVERT
- Cylance Endpoint Security network requirements
- Cylance Endpoint Security proxy requirements
- Logging in to the management console
- Installing the BlackBerry Connectivity Node
- Linking to your company directory
- Setting up administrators
- Adding users and devices
- Enrolling CylancePROTECT Mobile and CylanceGATEWAY users
- Setting up zones to manage CylancePROTECT Desktop and CylanceOPTICS
- Setting up CylancePROTECT Desktop
- Testing your CylancePROTECT Desktop deployment
- Using device policies to manage CylancePROTECT Desktop devices
- Installing the CylancePROTECT Desktop agent for Windows
- Installing the CylancePROTECT Desktop agent for macOS
- Installing the CylancePROTECT Desktop agent for Linux
- Require users to provide a password to remove the CylancePROTECT Desktop agent
- Setting up CylancePROTECT Mobile
- Setting up CylanceOPTICS
- Setting up CylanceGATEWAY
- Defining your private network
- Setting up the CylanceGATEWAY Connector
- Install the CylanceGATEWAY Connector to a vSphere environment
- Install the CylanceGATEWAY Connector to an ESXi environment
- Prerequisites to install CylanceGATEWAY Connector to a Microsoft Azure environment
- Install the CylanceGATEWAY Connector to a Microsoft Azure environment
- Install the CylanceGATEWAY Connector to a Hyper-V environment
- Install the CylanceGATEWAY Connector to an AWS environment
- Configure the CylanceGATEWAY Connector in the VM environment
- Access the CylanceGATEWAY Connector using OpenSSH
- Configure your firewall
- Enroll the CylanceGATEWAY Connector with the BlackBerry Infrastructure
- View details for an enrolled CylanceGATEWAY Connector
- Configure the CylanceGATEWAY Connector
- Managing CylanceGATEWAY Connectors
- Manage CylanceGATEWAY Connectors
- Update a CylanceGATEWAY Connector
- Specify your private network
- Specify your private DNS
- Specify your DNS suffixes
- Specify private CylanceGATEWAY agent IP ranges
- Bring your own IP addresses (BYOIP)
- Setting up the CylanceGATEWAY Connector
- Define network services
- Controlling network access
- Configuring network protection
- Searching ACL rules and Network Services
- Using source IP pinning
- Configuring the Gateway service options
- Gateway Service policy parameters
- Configure Gateway service options
- Specifying how devices activated with an EMM solution use the CylanceGATEWAY tunnel
- Specify which apps use CylanceGATEWAY on iOS devices
- Specify which apps use CylanceGATEWAY on iOS devices in a Microsoft Intune environment
- Specify CylanceGATEWAY options on Android Enterprise devices
- Specify CylanceGATEWAY options on Chromebook devices
- Specify CylanceGATEWAY options on Android Enterprise devices in your Microsoft Intune environment
- Connecting Cylance Endpoint Security to MDM solutions to verify whether devices are managed
- Installing the CylanceGATEWAY agent
- Defining your private network
- Setting up CylanceAVERT
- Installing the CylanceAVERT agent
- Define sensitive content using information protection settings
- Managing information protection policies
- Managing updates for the CylancePROTECT Desktop and CylanceOPTICS agents
- Appendix: Best practices for deploying CylancePROTECT Desktop on Windows virtual machines
- BlackBerry Docs
- Cylance Endpoint Security
- Setup
- Cylance Endpoint Security Setup Guide
- Adding users and devices
- Add CylancePROTECT Mobile app and CylanceGATEWAY users
Add CylancePROTECT Mobile app and CylanceGATEWAY users
CylancePROTECT Mobile
app and CylanceGATEWAY
usersIf you want to add users from your company directory, follow the instructions in Linking to your company directory. If you enable onboarding, directory groups and user accounts are added to the management console during the synchronization process. Follow the steps below if you want to add directory users individually without onboarding, or if you want to add individual users as
BlackBerry Online Account
users.- In the management console, on the menu bar, clickAssets > Users.
- ClickAdd Users.
- Do any of the following:TaskStepsAdd a directory user.
- Type the name of the user and click the matching result from the drop-down list.
- Optionally, if you have already added user groups, add the user to one or more groups.
Add aBlackBerry Online Accountuser.- Click in the search field and clickAdd a new user manually. If you have not configured a directory connection, skip to the next step.
- Specify the user's name and email address.
- Optionally, if you have already added user groups, add the user to one or more groups.
- Direct the user to the BlackBerry Online Account password reset to enter their email and set a password. The user will use this password to activate theCylancePROTECT Mobileapp. Users can also access the password reset link from theCylancePROTECT Mobileapp when they activate the app.
- ClickSave. If you want to add another user, clickSave and Newand repeat the previous step.
- To add users to a group, inAssets > User Groups, select the group and add users to it from theUserstab. If you enabled onboarding, group membership is synchronized from the directory.
- To enableCylancePROTECT Mobilefor users that you added, follow the instructions in Setting up CylancePROTECT Mobile.
- To enableCylanceGATEWAYfor users that you added, follow the instructions in Setting up CylanceGATEWAY.