- Configuring a new Cylance Endpoint Security tenant
- Cylance Endpoint Security requirements
- Requirements: Cylance console
- Requirements: CylancePROTECT Desktop
- Requirements: CylanceOPTICS
- Requirements: CylancePROTECT Mobile app
- Requirements: BlackBerry Connectivity Node
- Requirements: CylanceGATEWAY Connector
- Requirements: CylanceGATEWAY agents
- Requirements: CylanceAVERT
- Cylance Endpoint Security network requirements
- Cylance Endpoint Security proxy requirements
- Accessing the management console and configuring authentication
- Setting up administrators
- Setting up zones to manage CylancePROTECT Desktop and CylanceOPTICS
- Setting up CylancePROTECT Desktop
- Testing your CylancePROTECT Desktop deployment
- Create and manage a device policy
- Installing the CylancePROTECT Desktop agent for Windows
- Installing the CylancePROTECT Desktop agent for macOS
- Installing the CylancePROTECT Desktop agent for Linux
- Require users to provide a password to remove the CylancePROTECT Desktop and CylanceOPTICS agents
- Setting up CylanceOPTICS
- Managing updates for the CylancePROTECT Desktop and CylanceOPTICS agents
- Best practices for deploying CylancePROTECT Desktop on Windows virtual machines
- Using RMM solutions to install the Cylance agents on devices
- Installing the BlackBerry Connectivity Node
- Linking to your company directory
- Adding users and devices
- Setting up CylancePROTECT Mobile
- Setting up CylanceGATEWAY
- Defining your private network
- Setting up the CylanceGATEWAY Connector
- Install the CylanceGATEWAY Connector to a vSphere environment
- Install the CylanceGATEWAY Connector to an ESXi environment
- Prerequisites to install CylanceGATEWAY Connector to a Microsoft Entra ID environment
- Install the CylanceGATEWAY Connector to a Microsoft Entra ID environment
- Install the CylanceGATEWAY Connector to a Hyper-V environment
- Install the CylanceGATEWAY Connector to an AWS environment
- Configure the CylanceGATEWAY Connector in the VM environment
- Access the CylanceGATEWAY Connector using OpenSSH
- Configure your firewall for the CylanceGATEWAY Connector
- Enroll the CylanceGATEWAY Connector with the BlackBerry Infrastructure
- View details for an enrolled CylanceGATEWAY Connector
- Configure the CylanceGATEWAY Connector
- Managing CylanceGATEWAY Connectors
- Manage CylanceGATEWAY Connectors
- Update a CylanceGATEWAY Connector
- UDP connectivity test responses
- Specify your private network
- Specify your private DNS
- Specify your DNS suffixes
- Specify private CylanceGATEWAY agent IP ranges
- Bring your own IP addresses (BYOIP)
- Setting up the CylanceGATEWAY Connector
- Network Address Translation with CylanceGATEWAY
- Define network services
- Controlling network access
- Configuring network protection
- Searching ACL rules and Network Services
- Using source IP pinning
- Configuring the Gateway service options
- Gateway Service policy parameters
- Configure Gateway service options
- Specifying how devices activated with an EMM solution use the CylanceGATEWAY tunnel
- Specify which apps use CylanceGATEWAY on iOS devices
- Specify which apps use CylanceGATEWAY on iOS devices in a Microsoft Intune environment
- Specify CylanceGATEWAY options on Android Enterprise devices
- Specify CylanceGATEWAY options on Chromebook devices
- Specify CylanceGATEWAY options on Android Enterprise devices in your Microsoft Intune environment
- Connecting Cylance Endpoint Security to MDM solutions to verify whether devices are managed
- Installing the CylanceGATEWAY agent
- Defining your private network
- Enrolling CylancePROTECT Mobile and CylanceGATEWAY users
- Setting up CylanceAVERT
- Connecting Cylance Endpoint Security to external services
Upgrade the Linux agent manually
Linux
agent manually- Review the CylancePROTECT Desktop requirements.
- Download the latestCylancePROTECT Desktopinstallation files from the management console. ClickSettings > Deployments. From theProductdrop-down list, selectCylancePROTECT, and set the target operating system, the agent version, and the file type. ClickDownload.
- Verify that you have root permissions.
- To manually upgrade the agent on aLinuxdevice, run the following commands based on the Linux distribution in the specified order. Use the files extracted from the .tgz file to determine the value of<version>.Linux distributionCommands
- Red HatEnterpriseLinuxorCentOS
- AmazonLinux
- Oracle
- SUSELinuxEnterprise Server
- Upgrade the agent:rpm -Uvh CylancePROTECT.<version>.rpm
- Upgrade the agent UI*:rpm -Uvh CylancePROTECTUI.<version>.rpm
* For devices runningSUSELinuxEnterprise Server, you might need to install the Gnome 3 library (libgtk-3-0) prior to the agent UI installation. If necessary, use the following command:zypper install libgtk-3-0- Ubuntu
- Debian
- Install the agent:dpkg -i cylance-protect.<version>.deb
- Install the agent UI:dpkg -i cylance-protect-ui.<version>.deb