Setting up CylanceGATEWAY
CylanceGATEWAY
If
CylanceGATEWAY
is not enabled for your tenant the menu options to configure it are not displayed in the management console. If a user with insufficient permissions logs in to the management console a no permissions error message is displayed when selecting a menu option. For more information about the error message, see support.blackberry.com/ community to read article 98223.
DNS resolution of IPv6 addresses is not supported. IPv6 addresses will not be returned to the
CylanceGATEWAY
agent.Step | Action |
---|---|
![]() | Install and set up the BlackBerry Connectivity Node and at least one CylanceGATEWAY Connector . |
![]() | Review the existing CylanceGATEWAY network services or define your own to make creating access control list (ACL) rules on tenants easier (optional). |
![]() | Configure ACL rules on tenants to manage which Internet and private network destinations CylanceGATEWAY allows and blocks access to. |
![]() | Configuring network protection to specify the threats that CylanceGATEWAY detects and how it responds. |
![]() | Configure Gateway service options to specify OS-specific options. |
![]() | Configure enrollment policies to allow users to activate the CylancePROTECT Mobile app or CylanceGATEWAY agent on their devices. |
![]() | Assign policies to administrators, users, and groups. Users must be assigned an enrollment policy and Gateway Service policy before they can activate the CylanceGATEWAY agent. |
![]() | Device users install and activate the CylancePROTECT Mobile app on iOS , Android , and Chromebook devices and the CylanceGATEWAY agent on Windows and macOS devices. Optionally, you can perform a silent installation or upgrade of the CylanceGATEWAY agent. You can download the agents from the BlackBerry web site. For more information on the CylancePROTECT Mobile app and CylanceGATEWAY agent, see the Cylance Endpoint Security User Guide. Optionally, you can integrate Cylance Endpoint Security with BlackBerry UEM or Microsoft Intune to verify whether iOS and Android devices are managed by UEM or Intune before they can use CylanceGATEWAY . For more information, see Connecting Cylance Endpoint Security to MDM solutions to verify whether devices are managed. |
![]() | Bring your own IP addresses (BYOIP) to provide larger dedicated IP addresses to control traffic in ways, such as using your organization's own IP address for sourcing IP pinning and whitelisting a single IP address range or CIDR address instead of several non-continuous IP addresses. (Optional) |