Setting up CylanceGATEWAY
CylanceGATEWAYis not enabled for your tenant the menu options to configure it are not displayed in the management console. If a user with insufficient permissions logs in to the management console a no permissions error message is displayed when selecting a menu option. For more information about the error message, see support.blackberry.com/ community to read article 98223.
DNS resolution of IPv6 addresses is not supported. IPv6 addresses will not be returned to the
Review the existing CylanceGATEWAY network services or define your own to make creating access control list (ACL) rules on tenants easier (optional).
Configure ACL rules on tenants to manage which Internet and private network destinations
CylanceGATEWAYallows and blocks access to.
Configuring network protection to specify the threats that
CylanceGATEWAYdetects and how it responds.
Configure enrollment policies to allow users to activate the
CylancePROTECT Mobileapp or
CylanceGATEWAYagent on their devices.
Assign policies to administrators, users, and groups. Users must be assigned an enrollment policy and Gateway Service policy before they can activate the
Device users install and activate the
CylancePROTECT Mobileapp on
Chromebookdevices and the
macOSdevices. Optionally, you can perform a silent installation or upgrade of the
You can download the agents from the BlackBerry web site. For more information on the
CylancePROTECT Mobileapp and
CylanceGATEWAYagent, see the Cylance Endpoint Security User Guide.
Optionally, you can integrate
Cylance Endpoint Securitywith
Microsoft Intuneto verify whether
Androiddevices are managed by
Intunebefore they can use
CylanceGATEWAY. For more information, see Connecting Cylance Endpoint Security to MDM solutions to verify whether devices are managed.
Bring your own IP addresses (BYOIP) to provide larger dedicated IP addresses to control traffic in ways, such as using your organization's own IP address for sourcing IP pinning and whitelisting a single IP address range or CIDR address instead of several non-continuous IP addresses. (Optional)