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Setting up
CylanceGATEWAY

If
CylanceGATEWAY
is not enabled for your tenant the menu options to configure it are not displayed in the management console. If a user with insufficient permissions logs in to the management console a no permissions error message is displayed when selecting a menu option. For more information about the error message, see support.blackberry.com/ community to read article 98223.
Step
Action
Step 1
Install and set up the
BlackBerry Connectivity Node
and at least one
CylanceGATEWAY Connector
.
Step 2
Step 3
Step 4
Step 5
Define network services to make creating network access control polices on existing tenants and access control list (ACL) rules on new tenants easier (optional).
Step 6
Configure network access control policies on existing tenants and ACL rules on new tenants to manage which Internet and private network destinations
CylanceGATEWAY
allows and blocks access to.
Step 7
Configure enrollment policies to allow users to activate the
BlackBerry Protect
app or
CylanceGATEWAY
agent on their devices.
Step 8
Configure threat detection and response settings to specify the threats that
CylanceGATEWAY
detects and and how it responds.
Step 9
Assign policies to administrators, users, and groups. Users must be assigned an enrollment policy and network access control policy on existing tenants or
CylanceGATEWAY
Service policy on new tenants before they can activate the
CylanceGATEWAY
agent. They must also be assigned the
CylancePROTECT Mobile
policy to activate the
BlackBerry Protect
app.
Step 10
Device users install and activate the
BlackBerry Protect
app on
iOS
and
Android
devices and the
CylanceGATEWAY
agent on
Windows
and
macOS
devices.
You can download the agents from the BlackBerry web site. For more information on the
BlackBerry Protect
app and
CylanceGATEWAY
agent, see the Cylance Endpoint Security User Guide.