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Root certificates required for the
CylancePROTECT Desktop
agent for
Windows

On some versions of
Windows
, the
CylancePROTECT Desktop
agent requires the following root certificates (see Requirements: CylancePROTECT Desktop). If root certificates are missing, the agent might not start or the device might not be able to communicate with the management console. For more information about missing root certificates, see KB66608.
  • DigiCert Assured ID Root CA
  • DigiCert Global Root CA
  • DigiCert High Assurance EV Root CA
  • DigiCert Trusted Root G4
  • GlobalSign Root CA
  • Microsoft Root Certificate Authority 2010
  • Starfield Class 2 Certification Authority
  • Thawte Primary Root CA
  • Thawte Primary Root CA - G3
  • Thawte Timestamping CA
  • USERTrust RSA Certification Authority
  • UTN-USERFirst-Object
  • VeriSign Class 3 Public Primary Certification Authority - G5
  • VeriSign Universal Root Certification Authority