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Root certificates required for the
CylancePROTECT Desktop
agent for

On some versions of
, the
CylancePROTECT Desktop
agent requires the following root certificates (see Requirements: CylancePROTECT Desktop). If root certificates are missing, the agent might not start or the device might not be able to communicate with the management console. For more information about missing root certificates, see KB66608.
  • Thawte Primary Root CA
  • Thawte Timestamping CA
  • Thawte Primary Root CA - G3
  • Microsoft Root Certificate Authority 2010
  • UTN-USERFirst-Object
  • VeriSign Universal Root Certification Authority
  • DigiCert High Assurance EV Root CA
  • GlobalSign Root CA
  • USERTrust RSA Certification Authority
  • DigiCert Assured ID Root CA
  • VeriSign Class 3 Public Primary Certification Authority - G5
  • DigiCert Global Root CA
  • Starfield Class 2 Certification Authority