Setting up the

CylanceGATEWAY

Connector

The

CylanceGATEWAY Connector

is a virtual appliance that you must install if you want to use

CylanceGATEWAY

to establish a secure tunnel between users' devices and your private networks. The

CylanceGATEWAY Connector

must be deployed and enrolled in part of network that has full access to addresses that you define when you Specify your private network. If you don't install a

CylanceGATEWAY Connector

, you can use

CylanceGATEWAY

only to block access to public Internet destinations and secure access to cloud applications using source IP pinning.

It is a best practice to install more than one

CylanceGATEWAY Connector

. Installing multiple instances provides load balancing to access separate segments or private clouds within your Defining your private network. When your network has multiple instances of the

CylanceGATEWAY Connector

installed and configured, client connections are distributed evenly across all healthy

CylanceGATEWAY Connector

s that are assigned to the same connector group, providing redundancy in the event that one instance may become unavailable or when troubleshooting issues.

Each tenant supports a maximum of eight connector groups.

Each connector group supports a maximum of eight

CylanceGATEWAY Connectors

.

BlackBerry

recommends that you specify a health check URL in each connector group to regularly monitor the status of each

CylanceGATEWAY Connector

. If you do not specify a health check URL,

CylanceGATEWAY

cannot confirm whether you have connectivity to your private network, and the Health check status column (Private Network > Gateway Connectors) for a connector will not display the DNS and HTTP information. For more information, see Manage CylanceGATEWAY Connectors.

Contact your BlackBerry sales representative, if you plan to install

CylanceGATEWAY

in an environment that requires different packaging.

To set up a

CylanceGATEWAY Connector

, perform the following actions.