Setting up the CylanceGATEWAY Connector
CylanceGATEWAY
ConnectorThe
CylanceGATEWAY Connector
is a virtual appliance that you must install if you want to use CylanceGATEWAY
to establish a secure tunnel between users' devices and your private network. The CylanceGATEWAY Connector
must be deployed and enrolled in a part of network that has full access to the addresses that you define when you specify your private network. If you don't install a CylanceGATEWAY Connector
, you can use CylanceGATEWAY
only to block access to public Internet destinations and secure access to cloud applications using source IP pinning.It is a best practice to install more than one
CylanceGATEWAY Connector
. Installing multiple instances provides load balancing to access separate segments or private clouds within your defined private network. When your network has multiple instances of the CylanceGATEWAY Connector
installed and configured, client connections are distributed evenly across all healthy CylanceGATEWAY Connector
s, providing redundancy in the event that one instance may become unavailable or when troubleshooting issues.If an existing
CylanceGATEWAY Connector
(for example, an OVA file in a vSphere environment) is deployed on a single tenant, installing a second CylanceGATEWAY Connector
instance using a different connector (for example, a VMDK file in an AWS environment) on the same tenant is not supported.BlackBerry
recommends that you specify a health check URL to regularly monitor the status of each CylanceGATEWAY Connector
. If you do not specify a health check URL, CylanceGATEWAY
cannot confirm whether you have connectivity to your private network and will display an error status. A reminder alert will be displayed on the Connectors screen to add a health check URL. Error messages for failed DNS and HTTP checks are also displayed. For more information, see Manage CylanceGATEWAY Connectors. Contact your BlackBerry sales representative, if you plan to install
CylanceGATEWAY
in an environment that requires different packaging (for example, a CylanceGATEWAY
Connector DEB file).To set up a
CylanceGATEWAY Connector
, perform the following actions.Step | Action |
---|---|
![]() | Review the hardware requirements. |
![]() | Install the CylanceGATEWAY Connector to your environment. The CylanceGATEWAY Connector is supported in the following environments. To see a walkthrough on installing the CylanceGATEWAY Connector in your environment, see the Install the CylanceGATEWAY Connector workflow for your environment.
|
![]() | Configure the CylanceGATEWAY Connector (optional). |
![]() | Managing CylanceGATEWAY Connectors to set options and check connector status. |