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Setting up the
CylanceGATEWAY
Connector

The
CylanceGATEWAY Connector
is a virtual appliance that you must install if you want to use
CylanceGATEWAY
to establish a secure tunnel between users' devices and your private networks. The
CylanceGATEWAY Connector
must be deployed and enrolled in part of network that has full access to addresses that you define when you Specify your private network. If you don't install a
CylanceGATEWAY Connector
, you can use
CylanceGATEWAY
only to block access to public Internet destinations and secure access to cloud applications using source IP pinning.
It is a best practice to install more than one
CylanceGATEWAY Connector
. Installing multiple instances provides load balancing to access separate segments or private clouds within your Defining your private network. When your network has multiple instances of the
CylanceGATEWAY Connector
installed and configured, client connections are distributed evenly across all healthy
CylanceGATEWAY Connector
s that are assigned to the same connector group, providing redundancy in the event that one instance may become unavailable or when troubleshooting issues.
Each tenant supports a maximum of eight connector groups.
Each connector group supports a maximum of eight
CylanceGATEWAY Connectors
.
BlackBerry
recommends that you specify a health check URL in each connector group to regularly monitor the status of each
CylanceGATEWAY Connector
. If you do not specify a health check URL,
CylanceGATEWAY
cannot confirm whether you have connectivity to your private network, and the Health check status column (Private Network > Gateway Connectors) for a connector will not display the DNS and HTTP information. For more information, see Manage CylanceGATEWAY Connectors.
Contact your BlackBerry sales representative, if you plan to install
CylanceGATEWAY
in an environment that requires different packaging.
To set up a
CylanceGATEWAY Connector
, perform the following actions.
Step
Action
Step 1
Step 2
Install the
CylanceGATEWAY Connector
to your environment. The
CylanceGATEWAY Connector
is supported in the following environments. To see a walkthrough on installing the
CylanceGATEWAY Connector
in your environment, see the Install the
CylanceGATEWAY Connector
workflow for your environment
.
Step 3
Step 4
Step 5
Step 6
Step 7
Step 8
Managing CylanceGATEWAY Connectors to set options and check connector status.