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Requirements:
CylanceGATEWAY
agents

If you enabled the
CylanceGATEWAY
feature for your mobile users, users can enable Work Mode from the
CylancePROTECT Mobile
app. For information on
CylancePROTECT Mobile
requirements, see the Requirements: CylancePROTECT Mobile app.
Item
Requirements
Processor (CPU)
  • Supports all Apple devices, including Apple Silicon devices via Rosetta 2
  • Supports all x64-based processors
  • Does not support 32-bit operating systems
  • Does not support ARM devices
OS
For information about the operating systems that the
CylanceGATEWAY
agent supports, see the Cylance Endpoint Security compatibility matrix. To view support timelines for all
BlackBerry
products, see the BlackBerry Enterprise Software Lifecycle Reference Guide.