Specifying how devices activated with an EMM solution use the

CylanceGATEWAY

tunnel

CylanceGATEWAY

is a cloud-native, artificial intelligence (AI) assisted zero trust network access (ZTNA) solution. When

CylanceGATEWAY

is enabled on a device, the device recognizes

CylanceGATEWAY

as a VPN provider that establishes a zero trust network access profile. If you have activated devices using

BlackBerry UEM

or another EMM solution, the VPN options you set in your EMM solution can affect how

CylanceGATEWAY

works on the device.

For

iOS

devices, you can use your

BlackBerry UEM

or another EMM solution to set up per-app VPN to designate which apps send data through the

CylanceGATEWAY

tunnel. Devices must be activated to allow VPN management and app management. For more information, see the following:

For

Android

devices, you can use

BlackBerry UEM

or another EMM solution to force

CylanceGATEWAY

to always be enabled and to prevent users from changing the VPN configuration in the work profile. For more information, see the following: