Create an enrollment policy Skip Navigation

Create an enrollment policy

You can include a link in the welcome email for users to download the
CylanceGATEWAY
agent. To download the agent, have users go to the BlackBerry Website.
  1. In the management console, on the menu bar, click
    Policies > User Policy
    .
  2. Click the
    Enrollment
    tab.
  3. Click
    Add Policy
    .
  4. Type a name and description for the policy.
  5. To set enrollment options for mobile device users with the
    CylancePROTECT Mobile
    app, perform the following actions:
    1. Click
      Mobile
      .
    2. To limit the device types that the user can enroll, under
      Allowed Platforms
      , turn off
      iOS
      or
      Android
      .
    3. Under
      UES Mobile Welcome email
      , review the subject for the email message sent to users and update it if necessary.
    4. Update the body of the message as necessary to provide information specific to your organization.
      You can use variables in the email message.
  6. To set enrollment options for the
    CylanceGATEWAY
    agent on
    Windows
    and
    macOS
    devices, perform the following actions:
    1. Click
      Gateway Desktop
      .
    2. To limit the device types that the user can enroll, under
      Allowed Platforms
      , turn off
      Windows
      or
      macOS
      .
    3. Under
      Welcome email
      , type a subject for the email message sent to users.
    4. Type text for the email message sent to users. You can include a link download the
      CylanceGATEWAY
      agent. 
      You can use variables in the email message. You must include the {{CustomDomain}} variable and, depending on how users were added, the {{UserName}} or {{UserEmailAddress}} variables in the message body. Users must enter the {{CustomDomain}} value in the Custom Domain field on the first sign-in page. You can use the variable to insert the value or find it in
      Settings > Application
      in the
      Company
      field.
  7. Click
    Add
    .