Specify your private network Skip Navigation

Specify your private network

  • Ensure that you have a list of the IP addresses or IP address ranges for all destinations that you want to define as part of your private network. You can get this information from your network administrator.
  • You cannot setup private network access if you do not install a
    CylanceGATEWAY Connector
    . Ensure that you installed one or more
    CylanceGATEWAY Connector
    s in a part of every network that has full access to addresses that you specify here. For instructions on installing a
    CylanceGATEWAY Connector
    , see Setting up the CylanceGATEWAY Connector.
  • You can create a maximum of eight connector groups.
  1. On the menu bar, click
    Settings > Network
    .
  2. Click the
    Private Network
    tab.
  3. Click
    Connector Groups
    .
  4. Click
    Add Connector group
    .
  5. Type a name and description. The connector name can be between 3 and 250 characters. The description can be between 3 and 500 characters.
  6. On the
    Network Routing
    tab, click
    Add Address
    .
  7. Type one or more IP addresses, IP ranges, or CIDRs and click
    Add
    .
    If your environment requires all network traffic to be redirected to your on-premises infrastructure, type
    0.0.0.0/0
    .
    BlackBerry
    recommends that you redirect only traffic that is destined to resources on your private network and then configure your environment to use
    CylanceGATEWAY
    cloud services for traffic to Internet destinations.
    When you specify 0.0.0.0/0 for your network routing, all non-DNS traffic (for example, HTTP traffic) routes through the
    CylanceGATEWAY Connector
    . Traffic to resources that are not part of your private network require the DNS query to be sent to public DNS servers, and not your private DNS server, before the connection is established and traffic is routed through the
    CylanceGATEWAY Connector
    .
  8. To edit an address, click The Edit icon next to the address.
  9. To remove an address, click The Remove icon next to the address.
  10. To change the order of the list, drag The rank icon for the connector group to the appropriate location in the list.
  11. To delete a connector group, remove or reassign all of the assigned
    CylanceGATEWAY Connector
    s from the connector group. Click The Delete icon.