- Cylance Endpoint Security requirements
- Requirements: Cylance console
- Requirements: CylancePROTECT Desktop
- Requirements: CylanceOPTICS
- Requirements: CylancePROTECT Mobile app
- Requirements: BlackBerry Connectivity Node
- Requirements: CylanceGATEWAY Connector
- Requirements: CylanceGATEWAY agents
- Requirements: CylanceAVERT
- Cylance Endpoint Security network requirements
- Cylance Endpoint Security proxy requirements
- Logging in to the management console
- Installing the BlackBerry Connectivity Node
- Linking to your company directory
- Setting up administrators
- Adding users and devices
- Enrolling CylancePROTECT Mobile and CylanceGATEWAY users
- Setting up zones to manage CylancePROTECT Desktop and CylanceOPTICS
- Setting up CylancePROTECT Desktop
- Testing your CylancePROTECT Desktop deployment
- Using device policies to manage CylancePROTECT Desktop devices
- Installing the CylancePROTECT Desktop agent for Windows
- Installing the CylancePROTECT Desktop agent for macOS
- Installing the CylancePROTECT Desktop agent for Linux
- Require users to provide a password to remove the CylancePROTECT Desktop agent
- Setting up CylancePROTECT Mobile
- Setting up CylanceOPTICS
- Setting up CylanceGATEWAY
- Defining your private network
- Setting up the CylanceGATEWAY Connector
- Install the CylanceGATEWAY Connector to a vSphere environment
- Install the CylanceGATEWAY Connector to an ESXi environment
- Prerequisites to install CylanceGATEWAY Connector to a Microsoft Entra ID environment
- Install the CylanceGATEWAY Connector to a Microsoft Entra ID environment
- Install the CylanceGATEWAY Connector to a Hyper-V environment
- Install the CylanceGATEWAY Connector to an AWS environment
- Configure the CylanceGATEWAY Connector in the VM environment
- Access the CylanceGATEWAY Connector using OpenSSH
- Configure your firewall for the CylanceGATEWAY Connector
- Enroll the CylanceGATEWAY Connector with the BlackBerry Infrastructure
- View details for an enrolled CylanceGATEWAY Connector
- Configure the CylanceGATEWAY Connector
- Managing CylanceGATEWAY Connectors
- Manage CylanceGATEWAY Connectors
- Update a CylanceGATEWAY Connector
- UDP connectivity test responses
- Specify your private network
- Specify your private DNS
- Specify your DNS suffixes
- Specify private CylanceGATEWAY agent IP ranges
- Bring your own IP addresses (BYOIP)
- Setting up the CylanceGATEWAY Connector
- Network Address Translation with CylanceGATEWAY
- Define network services
- Controlling network access
- Configuring network protection
- Searching ACL rules and Network Services
- Using source IP pinning
- Configuring the Gateway service options
- Gateway Service policy parameters
- Configure Gateway service options
- Specifying how devices activated with an EMM solution use the CylanceGATEWAY tunnel
- Specify which apps use CylanceGATEWAY on iOS devices
- Specify which apps use CylanceGATEWAY on iOS devices in a Microsoft Intune environment
- Specify CylanceGATEWAY options on Android Enterprise devices
- Specify CylanceGATEWAY options on Chromebook devices
- Specify CylanceGATEWAY options on Android Enterprise devices in your Microsoft Intune environment
- Connecting Cylance Endpoint Security to MDM solutions to verify whether devices are managed
- Installing the CylanceGATEWAY agent
- Defining your private network
- Setting up CylanceAVERT
- Managing updates for the CylancePROTECT Desktop and CylanceOPTICS agents
- Connecting Cylance Endpoint Security to external services
- Appendix: Best practices for deploying CylancePROTECT Desktop on Windows virtual machines
- BlackBerry Docs
- Cylance Endpoint Security
- Setup
- Cylance Endpoint Security Setup Guide
- Setting up CylanceOPTICS
- Install the CylanceOPTICS agent on devices
Install the CylanceOPTICS agent on devices
CylanceOPTICS
agent on devicesTo enable a device for
CylanceOPTICS
, you must install the CylanceOPTICS
agent on the device. You download the CylanceOPTICS
agent installer from the management console, then run it on devices using your organization’s preferred method. For example, you can have IT administrators pre-install the agent on devices before providing them to users, or you can push the installation using a trusted software distribution process.- Review the CylanceOPTICS software requirements.
- You must install theCylancePROTECT Desktopagent on devices before you install theCylanceOPTICSagent.
- If you want to install theCylanceOPTICSagent onmacOSBig Sur (11.x) or later devices, see Configuration requirements for macOS 11.x and later.
- In the management console, on the menu bar, clickSettings > Deployments.
- In theProductdrop-down list, clickCylanceOPTICS.
- Select the OS, version, and format.
- FormacOSdevices, it is a best practice to use the .pkg file. The .dmg file is a disk image of the .pkg file that can be used when a disk image must be mounted for installation.
- Before you deploy the agent tomacOSdevices, see KB article 66578: Allowing Cylance kernel extensions to address "Driver Failed To Connect".
- ForOracleLinuxServer UEK 8 andOracleLinuxServer 8 devices, use theOracle8 installation file (requiresCylanceOPTICSagent 3.2 or later).
- ClickDownload.
- Using your organization’s preferred software distribution method, deploy and run the installation file on devices.If you want to install theCylanceOPTICSagent onWindowsormacOSdevices using OS commands, or if you are installing onLinux, see OS commands for the CylanceOPTICS agent.
- Enable and configure CylanceOPTICS in a device policy and assign the policy to one or more zones.
- For more information about managing upgrades of theCylanceOPTICSagent, see Manage updates for the CylancePROTECT Desktop and CylanceOPTICS agents.