Skip Navigation

Export, import, or reset the configuration of a
Cylance Endpoint Security
tenant

You can configure a new
Cylance Endpoint Security
tenant by exporting the configuration of an existing tenant and importing it into the new tenant. You also have the option to reset a new tenant to use the recommended default settings.
The following settings are included when you export the configuration of an existing tenant, and are changed when you import or reset the tenant configuration:
  • Device policies
  • Zone configurations
  • Agent update settings
  • Global safe and quarantine lists
  • Syslog settings
The export, import, and reset options are designed specifically to help you configure a new tenant and test settings before you enroll devices. The export feature is not intended to be used to create a backup configuration file for an existing tenant. When you import a configuration to a new tenant or you reset a tenant, the previous configuration of the items detailed above are removed and cannot be recovered.
  1. In the management console, on the menu bar, click
    Settings > Tenant Settings
    .
  2. Do any of the following:
    Task
    Steps
    Export the configuration of the current tenant.
    Note that only zones and zone rules that were created with a saved query are included in the exported configuration. The configuration file that you export can only be imported to a new tenant in the same region. The exported configuration file is not valid for tenants with a different region.
    1. Click
      Export
      .
    2. Specify a name for the .zip file.
    3. Click
      Export
      .
    4. See the instructions below to import the configuration to a new tenant.
    Import configuration settings that you exported from another tenant to this tenant.
    Note that importing a tenant configuration will remove the current configuration of a tenant, including any association between devices and device policies and zones. Once removed, the configuration cannot be recovered.
    1. Click
      Import
      .
    2. Browse to and select the configuration .zip file.
    3. In the confirmation field, type
      import
      .
    4. Click
      Import
      .
    5. Confirm the import.
    If the process fails, any changes that were applied to the tenant are rolled back.
    Reset a tenant to the recommended default settings.
    Resetting the tenant configuration to the default settings will remove the current configuration, including any association between devices and device policies and zones. Once removed, the configuration cannot be recovered.
    1. Click
      Reset
      .
    2. In the confirmation field, type
      reset
      .
    3. Click
      Reset
      .
    4. Confirm the reset.
    If the process fails, any changes that were applied to the tenant are rolled back.
Details of the import or reset are written to the audit log.