- Cylance Endpoint Security requirements
- Requirements: Cylance console
- Requirements: CylancePROTECT Desktop
- Requirements: CylanceOPTICS
- Requirements: CylancePROTECT Mobile app
- Requirements: BlackBerry Connectivity Node
- Requirements: CylanceGATEWAY Connector
- Requirements: CylanceGATEWAY agents
- Requirements: CylanceAVERT
- Cylance Endpoint Security network requirements
- Cylance Endpoint Security proxy requirements
- Logging in to the management console
- Installing the BlackBerry Connectivity Node
- Linking to your company directory
- Setting up administrators
- Adding users and devices
- Enrolling CylancePROTECT Mobile and CylanceGATEWAY users
- Setting up zones to manage CylancePROTECT Desktop and CylanceOPTICS
- Setting up CylancePROTECT Desktop
- Testing your CylancePROTECT Desktop deployment
- Using device policies to manage CylancePROTECT Desktop devices
- Installing the CylancePROTECT Desktop agent for Windows
- Installing the CylancePROTECT Desktop agent for macOS
- Installing the CylancePROTECT Desktop agent for Linux
- Require users to provide a password to remove the CylancePROTECT Desktop agent
- Setting up CylancePROTECT Mobile
- Setting up CylanceOPTICS
- Setting up CylanceGATEWAY
- Defining your private network
- Setting up the CylanceGATEWAY Connector
- Install the CylanceGATEWAY Connector to a vSphere environment
- Install the CylanceGATEWAY Connector to an ESXi environment
- Prerequisites to install CylanceGATEWAY Connector to a Microsoft Azure environment
- Install the CylanceGATEWAY Connector to a Microsoft Azure environment
- Install the CylanceGATEWAY Connector to a Hyper-V environment
- Install the CylanceGATEWAY Connector to an AWS environment
- Configure the CylanceGATEWAY Connector in the VM environment
- Access the CylanceGATEWAY Connector using OpenSSH
- Configure your firewall
- Enroll the CylanceGATEWAY Connector with the BlackBerry Infrastructure
- View details for an enrolled CylanceGATEWAY Connector
- Configure the CylanceGATEWAY Connector
- Managing CylanceGATEWAY Connectors
- Manage CylanceGATEWAY Connectors
- Update a CylanceGATEWAY Connector
- Specify your private network
- Specify your private DNS
- Specify your DNS suffixes
- Specify private CylanceGATEWAY agent IP ranges
- Bring your own IP addresses (BYOIP)
- Setting up the CylanceGATEWAY Connector
- Define network services
- Controlling network access
- Configuring network protection
- Searching ACL rules and Network Services
- Using source IP pinning
- Configuring the Gateway service options
- Gateway Service policy parameters
- Configure Gateway service options
- Specifying how devices activated with an EMM solution use the CylanceGATEWAY tunnel
- Specify which apps use CylanceGATEWAY on iOS devices
- Specify which apps use CylanceGATEWAY on iOS devices in a Microsoft Intune environment
- Specify CylanceGATEWAY options on Android Enterprise devices
- Specify CylanceGATEWAY options on Chromebook devices
- Specify CylanceGATEWAY options on Android Enterprise devices in your Microsoft Intune environment
- Connecting Cylance Endpoint Security to MDM solutions to verify whether devices are managed
- Installing the CylanceGATEWAY agent
- Defining your private network
- Setting up CylanceAVERT
- Installing the CylanceAVERT agent
- Define sensitive content using information protection settings
- Managing information protection policies
- Managing updates for the CylancePROTECT Desktop and CylanceOPTICS agents
- Appendix: Best practices for deploying CylancePROTECT Desktop on Windows virtual machines
- BlackBerry Docs
- Cylance Endpoint Security
- Setup
- Cylance Endpoint Security Setup Guide
- Setting up CylanceOPTICS
- Enable and configure CylanceOPTICS
Enable and configure CylanceOPTICS
CylanceOPTICS
When you enable
CylanceOPTICS
in a device policy and assign that policy to devices and zones, the CylanceOPTICS
agent on each device collects events and stores data in the CylanceOPTICS
database. The agent does not collect data until you enable CylanceOPTICS
.Verify that the
CylancePROTECT Desktop
application control feature is not enabled. Application control is designed for fixed function devices that do not change after setup (for example, point-of-sales machines). If application control is enabled, the CylanceOPTICS
agent will not function as expected.- In the management console, on the menu bar, clickPolicies > Device Policy.
- Create a new policy or click an existing policy.
- On theCylanceOPTICS Settingstab, select theCylanceOPTICScheck box.
- If you want to enable the automatic upload of threat-related focus data from theCylanceOPTICSdatabase to the console, in theThreatssection, select theAuto Uploadcheck box.If you do not select this option, you must use the console to request focus data for devices.
- If you want to enable the automatic upload of memory-related focus data from theCylanceOPTICSdatabase to the console, in theMemory Protectionsection, select theAuto Uploadcheck box.If you do not select this option, you must use the console to request focus data for devices.
- In theConfigurable Sensorssection, select the optional CylanceOPTICS sensors that you want to enable. Note that the optional sensors are supported for 64-bit operating systems only.
- In theSet maximum device storagefield, specify the maximum amount of storage, in MB, that theCylanceOPTICSagent can access on each device. The default value is 1000 MB.
- If you want to allow theCylanceOPTICSagent to provide OS notifications to the user onWindowsormacOSdevices, select theEnable CylanceOPTICS Desktop Notificationscheck box.
- If you want to associate a detection rule set with the device policy, in theSelect Detection Setdrop-down list, click a rule set.
- ClickCreateorSave.If you are changing an existing policy and want to save the current settings as a new device policy, clickSave Asinstead.
- Assign the policy to devices or zones.
- If you want to prevent users from being able to stop the services for theCylanceOPTICSagent forWindowsversion 3.1 or later, in the device policy, underProtection Settings, turn onPrevent service shutdown from device. This feature requires the device to haveCylancePROTECT Desktopversion 3.0 or later.
- If you want users to have to provide a password to uninstall theCylancePROTECT Desktopagent or theCylanceOPTICSagent forWindowsversion 3.1 or later, inSettings > Application, turn onRequire Password to Uninstall Agent.