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Adding users and devices

You must add user accounts in the management console so that you can enable the following
Cylance Endpoint Security
services for those users:
  • Services available in the
    CylancePROTECT Mobile
    CylancePROTECT Mobile
  • CylanceGATEWAY
You can use any of the following methods to add users:
  • Link to your company directory and enable onboarding to add users automatically when
    Cylance Endpoint Security
    synchronizes with the directory. You can configure the directory synchronization schedules to synchronize Cylance Endpoint Security with your organization's company directory. By default, all users and groups are synchronized at 30-minute intervals daily.
  • Link to your company directory and add directory users individually. You can use this option if you do not want to enable onboarding.
  • Add individual users as
    BlackBerry Online Account
You do not need to add user accounts to enable other
Cylance Endpoint Security
services such as CylancePROTECT Desktop and CylanceOPTICS. After the agents are installed on devices, you can view and manage those devices and associated data in the management console.