- Configuring a new Cylance Endpoint Security tenant
- Cylance Endpoint Security requirements
- Requirements: Cylance console
- Requirements: CylancePROTECT Desktop
- Requirements: CylanceOPTICS
- Requirements: CylancePROTECT Mobile app
- Requirements: BlackBerry Connectivity Node
- Requirements: CylanceGATEWAY Connector
- Requirements: CylanceGATEWAY agents
- Requirements: CylanceAVERT
- Cylance Endpoint Security network requirements
- Cylance Endpoint Security proxy requirements
- Accessing the management console and configuring authentication
- Setting up administrators
- Setting up zones to manage CylancePROTECT Desktop and CylanceOPTICS
- Setting up CylancePROTECT Desktop
- Testing your CylancePROTECT Desktop deployment
- Create and manage a device policy
- Installing the CylancePROTECT Desktop agent for Windows
- Installing the CylancePROTECT Desktop agent for macOS
- Installing the CylancePROTECT Desktop agent for Linux
- Require users to provide a password to remove the CylancePROTECT Desktop and CylanceOPTICS agents
- Setting up CylanceOPTICS
- Managing updates for the CylancePROTECT Desktop and CylanceOPTICS agents
- Best practices for deploying CylancePROTECT Desktop on Windows virtual machines
- Using RMM solutions to install the Cylance agents on devices
- Installing the BlackBerry Connectivity Node
- Linking to your company directory
- Adding users and devices
- Setting up CylancePROTECT Mobile
- Setting up CylanceGATEWAY
- Defining your private network
- Setting up the CylanceGATEWAY Connector
- Install the CylanceGATEWAY Connector to a vSphere environment
- Install the CylanceGATEWAY Connector to an ESXi environment
- Prerequisites to install CylanceGATEWAY Connector to a Microsoft Entra ID environment
- Install the CylanceGATEWAY Connector to a Microsoft Entra ID environment
- Install the CylanceGATEWAY Connector to a Hyper-V environment
- Install the CylanceGATEWAY Connector to an AWS environment
- Configure the CylanceGATEWAY Connector in the VM environment
- Access the CylanceGATEWAY Connector using OpenSSH
- Configure your firewall for the CylanceGATEWAY Connector
- Enroll the CylanceGATEWAY Connector with the BlackBerry Infrastructure
- View details for an enrolled CylanceGATEWAY Connector
- Configure the CylanceGATEWAY Connector
- Managing CylanceGATEWAY Connectors
- Manage CylanceGATEWAY Connectors
- Update a CylanceGATEWAY Connector
- UDP connectivity test responses
- Specify your private network
- Specify your private DNS
- Specify your DNS suffixes
- Specify private CylanceGATEWAY agent IP ranges
- Bring your own IP addresses (BYOIP)
- Setting up the CylanceGATEWAY Connector
- Network Address Translation with CylanceGATEWAY
- Define network services
- Controlling network access
- Configuring network protection
- Searching ACL rules and Network Services
- Using source IP pinning
- Configuring the Gateway service options
- Gateway Service policy parameters
- Configure Gateway service options
- Specifying how devices activated with an EMM solution use the CylanceGATEWAY tunnel
- Specify which apps use CylanceGATEWAY on iOS devices
- Specify which apps use CylanceGATEWAY on iOS devices in a Microsoft Intune environment
- Specify CylanceGATEWAY options on Android Enterprise devices
- Specify CylanceGATEWAY options on Chromebook devices
- Specify CylanceGATEWAY options on Android Enterprise devices in your Microsoft Intune environment
- Connecting Cylance Endpoint Security to MDM solutions to verify whether devices are managed
- Installing the CylanceGATEWAY agent
- Defining your private network
- Enrolling CylancePROTECT Mobile and CylanceGATEWAY users
- Setting up CylanceAVERT
- Connecting Cylance Endpoint Security to external services
Device policy: Agent Settings
Agent settings specify the agent features that you can use to protect devices.
Setting | Description |
---|---|
Prevent service shutdown from device | When enabled, device users cannot stop the service for the CylancePROTECT Desktop agent or for the following versions of the CylanceOPTICS agent:
When enabled, a macOS user can stop the services only if the Self Protection Level in the device properties is set to Local Admin (Assets > Devices > click the device). Windows users cannot stop the agent services as long as this setting is enabled.CylancePROTECT Desktop agent version 3.1 and later runs as a trusted service using Antimalware Protected Process Light (AM-PPL) technology from Microsoft , which also helps prevent the agent from being shut down. This feature requires the device to be running Windows 10 1709 or later or Windows Server 2019 or later. |
Auto-upload log files | When enabled, agent logs are uploaded to the management console where you can view them (Assets > Devices > click the device > Agent Logs tab). The log file name is the date of the log. Uploaded log files are stored for 30 days. |
Desktop notifications | When enabled, the CylancePROTECT Desktop agent will display pop-up notifications to the device user. Note that device users can change this setting directly in the agent, and the user setting will take precedence over this device policy setting. In the agent on devices, the Events tab is cleared when the agent or device is restarted. |
Auto-delete quarantined files | When enabled, quarantined files are deleted automatically from the device after a specified number of days (by default, 14). When a quarantined file is deleted, the action is included in the agent log file and the file is removed from the quarantine list in the agent. |
Monitor installed applications | When enabled, the agent reports a list of applications that are installed on devices to the management console. This allows you to identify applications that may be a source of vulnerabilities and prioritize and manage actions against those vulnerabilities. This feature requires CylancePROTECT Desktop for Windows version 3.2 or later. You can view the list of applications and their associated devices in Assets > Installed Applications. You can also view a list of applications that are installed on individual devices in Assets > Devices > Device details > Installed Applications. |