- Configuring a new Cylance Endpoint Security tenant
- Cylance Endpoint Security requirements
- Requirements: Cylance console
- Requirements: CylancePROTECT Desktop
- Requirements: CylanceOPTICS
- Requirements: CylancePROTECT Mobile app
- Requirements: BlackBerry Connectivity Node
- Requirements: CylanceGATEWAY Connector
- Requirements: CylanceGATEWAY agents
- Requirements: CylanceAVERT
- Cylance Endpoint Security network requirements
- Cylance Endpoint Security proxy requirements
- Accessing the management console and configuring authentication
- Setting up administrators
- Setting up zones to manage CylancePROTECT Desktop and CylanceOPTICS
- Setting up CylancePROTECT Desktop
- Testing your CylancePROTECT Desktop deployment
- Using device policies to manage CylancePROTECT Desktop devices
- Installing the CylancePROTECT Desktop agent for Windows
- Installing the CylancePROTECT Desktop agent for macOS
- Installing the CylancePROTECT Desktop agent for Linux
- Require users to provide a password to remove the CylancePROTECT Desktop and CylanceOPTICS agents
- Setting up CylanceOPTICS
- Managing updates for the CylancePROTECT Desktop and CylanceOPTICS agents
- Best practices for deploying CylancePROTECT Desktop on Windows virtual machines
- Using RMM solutions to install the Cylance agents on devices
- Installing the BlackBerry Connectivity Node
- Linking to your company directory
- Adding users and devices
- Setting up CylancePROTECT Mobile
- Setting up CylanceGATEWAY
- Defining your private network
- Setting up the CylanceGATEWAY Connector
- Install the CylanceGATEWAY Connector to a vSphere environment
- Install the CylanceGATEWAY Connector to an ESXi environment
- Prerequisites to install CylanceGATEWAY Connector to a Microsoft Entra ID environment
- Install the CylanceGATEWAY Connector to a Microsoft Entra ID environment
- Install the CylanceGATEWAY Connector to a Hyper-V environment
- Install the CylanceGATEWAY Connector to an AWS environment
- Configure the CylanceGATEWAY Connector in the VM environment
- Access the CylanceGATEWAY Connector using OpenSSH
- Configure your firewall for the CylanceGATEWAY Connector
- Enroll the CylanceGATEWAY Connector with the BlackBerry Infrastructure
- View details for an enrolled CylanceGATEWAY Connector
- Configure the CylanceGATEWAY Connector
- Managing CylanceGATEWAY Connectors
- Manage CylanceGATEWAY Connectors
- Update a CylanceGATEWAY Connector
- UDP connectivity test responses
- Specify your private network
- Specify your private DNS
- Specify your DNS suffixes
- Specify private CylanceGATEWAY agent IP ranges
- Bring your own IP addresses (BYOIP)
- Setting up the CylanceGATEWAY Connector
- Network Address Translation with CylanceGATEWAY
- Define network services
- Controlling network access
- Configuring network protection
- Searching ACL rules and Network Services
- Using source IP pinning
- Configuring the Gateway service options
- Gateway Service policy parameters
- Configure Gateway service options
- Specifying how devices activated with an EMM solution use the CylanceGATEWAY tunnel
- Specify which apps use CylanceGATEWAY on iOS devices
- Specify which apps use CylanceGATEWAY on iOS devices in a Microsoft Intune environment
- Specify CylanceGATEWAY options on Android Enterprise devices
- Specify CylanceGATEWAY options on Chromebook devices
- Specify CylanceGATEWAY options on Android Enterprise devices in your Microsoft Intune environment
- Connecting Cylance Endpoint Security to MDM solutions to verify whether devices are managed
- Installing the CylanceGATEWAY agent
- Defining your private network
- Enrolling CylancePROTECT Mobile and CylanceGATEWAY users
- Setting up CylanceAVERT
- Connecting Cylance Endpoint Security to external services
- BlackBerry Docs
- Cylance Endpoint Security
- Cylance Endpoint Security
- Cylance Endpoint Security Setup Guide
- Setting up CylanceGATEWAY
- Connecting Cylance Endpoint Security to MDM solutions to verify whether devices are managed
- Prerequisites: Verifying that devices are MDM managed
Prerequisites: Verifying that devices are MDM managed
BlackBerry UEM
- BlackBerry UEM CloudorUEMon-premises version 12.15 or later is supported.
- Make sure that you have a validBlackBerry UEMSRP ID and Authentication key for yourBlackBerry UEM CloudandBlackBerry UEMinstances. You can view the SRP IDs and authentication keys for yourUEMinstances in your, under Organization > Services > UEM.myAccount
- Your organization’sCylance Endpoint Securitytenant andUEMdomain must have the same organization ID.
- ForBlackBerry UEMon-premises environments, you must allow connections fromBlackBerry UEMConnector. If you do not allow connections from theBlackBerry UEMConnector, when you try to save your tenant information, the error message "The UEM connection request is invalid" displays and you cannot save the information. For instructions on how to enable theBlackBerry UEMconnector, visit support.blackberry.com/community to read article 97480. By default, this is enabled inBlackBerry UEM Cloudenvironments.
- Users' accounts must use the sameActive DirectoryorEntra IDaccounts on theCylanceconsole.
- Cylance Endpoint Securitysupports a connection to oneUEMdomain.
- You must Use BlackBerry UEM to install the CylancePROTECT Mobile app on devices. The app must be distributed fromUEMbecause it requires app configurations that are not present if users download and install the app from theApp StoreorGoogle Play.
- ForiOSdevices prerequisites, see Prerequisites: Verifying that iOS devices are managed by UEM.
- ForAndroiddevices prerequisites, see Prerequisites: Verifying that Android devices are managed by UEM
Microsoft Intune
- TheCylance Endpoint Securityadministrator account that you use to connect toIntunemust have an Intune license.
- Cylance Endpoint Securitysupports a connection to oneIntuneinstance.
- AllIntune-managed devices that you want to use this feature must be included in an app configuration policy in the Cylance console. For more information, see Connect Cylance Endpoint Security to Intune.
- ForiOSandAndroiddevices, the user account must use the sameActive DirectoryorEntra IDaccount on theCylanceconsole.
- ForWindowsdevices, user accounts must beEntra IDjoined and from the same directory in the same domain forWindowsIntuneendpoints. Visit learn.microsoft.com to find more information aboutEntrajoined devices.