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Prerequisites for adding a
Mimecast
connector

Before you can configure a
Mimecast
connection for
Cylance Endpoint Security
, you must complete some tasks using the
Mimecast
Service.
Step
Task
Details
The step 1 icon
Create a
Mimecast
account
Administrators must create a new account for all service users.
For more information, see Creating/Editing Mimecast Users in the
Mimecast
documentation.
The step 2 icon
Add an API application
Specify the details and settings of your API application. When configuring the API application, verify that "Service Application" is selected. This is required to ensure that API keys do not expire. If this option is not selected, the
Mimecast
connector will lose connectivity when the key expires.
For information on how to add an API application in
Mimecast
, see Adding an API application in the Managing API Applications guide from
Mimecast
.
The step 3 icon
Create user association keys
You must create user association keys to connect
Mimecast
to
Cylance Endpoint Security
.
For information on how to create user association keys, see Creating User Association Keys in the Managing API Applications guide from
Mimecast
.
The step 4 icon
Inform users of the
Mimecast
configuration
It is recommended that you notify your users of the
Mimecast
configuration. You can download the preconfigured email templates available from Mimecast.
The step 5 icon
Configure attachment protection definitions and policies
Configure the attachment protection definitions and policies that
Mimecast
will use when an insecure email is discovered.
For more information, see Attachment Protect Configuration in the
Mimecast
documentation.
The step 6 icon
Enable and configure notifications
Ensure that you have enabled and configured notifications for all API users for notification data so that it is available in the Alerts view.
For more information, see Attachment Protect Configuration in the
Mimecast
documentation.
The step 7 icon
Enable directory services
Ensure that you have enabled
Mimecast
Directory Services so that the
Mimecast
user information (email address) is correlated with your user data that is stored in your
Entra
or
Active Directory
service. This configuration also enables correlation with your devices and the device data that is associated with the users in your directory services.
For more information on enabling directory services, see Directory Synchronization in the
Mimecast
documentation.
After you complete these steps, follow the instructions in Add and configure a Mimecast connector.