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Requirements:
CylancePROTECT Mobile
app

Item
Description
OS
  • Sideload detection is not supported for
    iOS
    17.5 and later.
  • On
    iOS
    devices, backup and restore is not supported for the
    CylancePROTECT Mobile
    app.
Supported device browsers
Latest version of:
  • Android
    :
    Google Chrome
    ,
    Samsung
    Internet,
    Firefox
    ,
    Brave
  • iOS
    :
    Safari
Device configuration
  • Instruct users to enable JavaScript in their default mobile browser. This is required to activate the
    CylancePROTECT Mobile
    app.
  • Instruct
    Android
    users to allow background activity for the
    CylancePROTECT Mobile
    app after it is installed.