Compatibility matrix: CylancePROTECT Mobile app
CylancePROTECT Mobile
appWhen a third-party vendor ends support for any of their products or services,
BlackBerry
ends support for those products or services as well. For information about the software lifecycle for BlackBerry
enterprise products, see the BlackBerry Enterprise Software Lifecycle Reference Guide.For more information about additional
CylancePROTECT Mobile
app requirements, see the CylancePROTECT Mobile requirements.Support definitions
- NS: Not supported.BlackBerrydoes not support the configuration.
- Sup: Supported.BlackBerrysupports the configuration.
- O: Pending.BlackBerrydoes not yet support the configuration, but is currently assessing the third-party component for compatibility.
Apple
Apple
OS | Latest version of app |
---|---|
iOS /iPadOS 16.5 | Sup |
iOS /iPadOS 16.4 | Sup |
iOS /iPadOS 16.3 | Sup |
iOS /iPadOS 16.2 | Sup |
iOS /iPadOS 16.1 | Sup |
iOS /iPadOS 16.0 | Sup |
iOS /iPadOS 15 | Sup |
Android
Android
OS | Latest version of agent |
---|---|
Android OS 13.01 | Sup |
Android OS 12.0 | Sup |
Android OS 11.0.x | Sup |
Android OS 10.0.x | Sup |
1
For more information, visit support.blackberry.com to read KB 100943.Google
Google
OS | Latest version of agent |
---|---|
Chrome OS 1 | Sup |
1
Chrome OS
84.x or later. Chrome OS
supports the following features only:
- Malware detection forAndroiddevices
- Sideload detection forAndroidandiOSdevices
- Device security checks: developer options, root detection, encryption, and screen lock only
- Attestation for theCylancePROTECT Mobileapp
- Unsupported OS
- Unsupported device model
- Unsafe network detection
- CylanceGATEWAY(supported onChromebook64-bit only)