CylancePROTECT Desktop agent Skip Navigation

CylancePROTECT Desktop
agent

When a third-party vendor ends support for any of their products or services,
BlackBerry
ends support for those products or services as well. For details on any exceptions, see the Legacy OS support page.
For more information about
CylancePROTECT Desktop
requirements, refer to the Requirements documentation.

Support definitions

  • NS: Not supported.
    BlackBerry
    does not support the configuration.
  • Sup: Supported.
    BlackBerry
    supports the configuration.
  • O: Pending.
    BlackBerry
    does not yet support the configuration, but is currently assessing the third-party component for compatibility.

Microsoft

OS
3.0
1584
1580
1574/1578
Windows Server
2022 (Standard, Data Center & Server Core)
Sup
Sup
NS
NS
Windows Server
2019 (Standard, Data Center & Server Core)
Sup
Sup
Sup
Sup
Windows Server
2016 (Standard, Data Center, Essentials & Server Core)
Sup
Sup
Sup
Sup
Windows Server
2012 R2 (Standard, Data Center, Essentials, Server Core, Embedded & Foundation)
Sup
Sup
Sup
Sup
Windows Server
2012 (Standard, Data Center, Essentials, Server Core, Embedded & Foundation)
Sup
Sup
Sup
Sup
Windows
11
Sup
Sup
NS
NS
Windows
10 (21H2)
Sup
Sup
NS
NS
Windows
10 (21H1)
Sup
Sup
Sup
NS
Windows
10 (20H2)
Sup
Sup
Sup
Sup
Windows
10 (20H1)
Sup
Sup
Sup
Sup
Windows
10 (2004)
Sup
Sup
Sup
Sup
Windows
10 (1809 LTSC)
Sup
Sup
Sup
Sup
Windows
8.1
Sup
Sup
Sup
Sup
Windows
7
Sup
Sup
Sup
Sup

Apple

OS
3.1
3.0
1590
1580
macOS
13 (Ventura)
Sup
NS
NS
NS
macOS
12 (Monterey)
Sup
Sup
NS
NS
macOS
11 (Big Sur)
Sup
Sup
Sup
Sup
macOS
10.15 (Catalina)
Sup
Sup
Sup
Sup

Linux

Note
: Long Term Service Pack Support (LTSS) versions are not supported, unless stated in the following table.
For a list of supported Linux drivers and kernels, download the spreadsheet here.
OS
3.1
3.0
1590
1580
Ubuntu
22.04 LTS
Sup
NS
NS
NS
Ubuntu
20.04 LTS
Sup
Sup
Sup
NS
Ubuntu
20.04
Sup
Sup
Sup
NS
Ubuntu
18.04
Sup
Sup
Sup
Sup
SUSE
Linux
Enterprise Server 15
Sup
Sup
Sup
NS
SUSE
Linux
Enterprise Server 12 SP5
Sup
Sup
Sup
NS
Red Hat
Enterprise
Linux
8.6
Sup
Sup
Sup
NS
Red Hat
Enterprise
Linux
8.5
Sup
Sup
Sup
NS
Red Hat
Enterprise
Linux
8.4
Sup
Sup
Sup
NS
Red Hat
Enterprise
Linux
8.3
Sup
Sup
Sup
NS
Red Hat
Enterprise
Linux
7.9
Sup
Sup
Sup
NS
Red Hat
Enterprise
Linux
7.8
Sup
Sup
Sup
Sup
CentOS
8.5
Sup
Sup
Sup
NS
CentOS
8.4
Sup
Sup
Sup
NS
CentOS
8.3
Sup
Sup
Sup
NS
CentOS
7.9
Sup
Sup
Sup
Sup
CentOS
7.8
Sup
Sup
Sup
Sup
Oracle
Linux
Server 8
Sup
Sup
Sup
NS
Oracle
Linux
Server UEK 8
Sup
Sup
Sup
NS
Oracle
Linux
Server 7
Sup
Sup
Sup
NS
Oracle
Linux
Server UEK 7
Sup
Sup
Sup
NS
Oracle
Linux
Server 6
NS
Sup
Sup
NS
Oracle
Linux
Server UEK 6
NS
Sup
Sup
NS
Debian 11
Sup
Sup
NS
NS
Debian 10
Sup
Sup
Sup
NS
Amazon
Linux
2
Sup
Sup
Sup
Sup