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Compatibility matrix:
CylancePROTECT Desktop
 agent

When a third-party vendor ends support for any of their products or services,
BlackBerry
 ends support for those products or services as well. For information about the software lifecycle for
BlackBerry
 enterprise products, as well as information about legacy OS support, see the BlackBerry Enterprise Software Lifecycle Reference Guide and CylancePROTECT Desktop legacy OS support.
For more information about
CylancePROTECT Desktop
 requirements, see the CylancePROTECT Desktop requirements.

Support definitions

  • NS: Not supported.
    BlackBerry
     does not support the configuration.
  • Sup: Supported.
    BlackBerry
     supports the configuration.
  • O: Pending.
    BlackBerry
     does not yet support the configuration, but is currently assessing the third-party component for compatibility.

Microsoft

OS
3.1
3.0
1584
1574/1578
Windows
 365 (Business, Enterprise)
Sup
NS
NS
NS
Windows Server
 2022 (Standard, Data Center & Server Core)
Sup
Sup
Sup
NS
Windows Server
 2019 (Standard, Data Center & Server Core)
Sup
Sup
Sup
Sup
Windows Server
 2016 (Standard, Data Center, Essentials & Server Core)
Sup
Sup
Sup
Sup
Windows Server
 2012 R2 (Standard, Data Center, Essentials, Server Core, Embedded & Foundation)
Sup
Sup
Sup
Sup
Windows Server
 2012 (Standard, Data Center, Essentials, Server Core, Embedded & Foundation)
Sup
Sup
Sup
Sup
Windows
 11 (22H2)
1
Sup
Sup
NS
NS
Windows
 11 (21H2)
1
Sup
Sup
Sup
NS
Windows
 10 (22H2)
1
Sup
NS
NS
NS
Windows
 10 (21H2)
1
Sup
Sup
Sup
NS
Windows
 10 (21H1)
1
Sup
Sup
Sup
NS
Windows
 10 (20H2)
1
Sup
Sup
Sup
Sup
Windows
 10 (2004)
1
NS
Sup
Sup
Sup
Windows
 10 (1809 LTSC)
1
Sup
Sup
Sup
Sup
Windows
 8.1
Sup
Sup
Sup
Sup
Windows
 7
Sup
Sup
Sup
Sup
1
Windows
 10 and
Windows
 11 IoT versions are not supported.

Apple

OS
3.1
3.0
1590
macOS
 13 (Ventura)
Sup
NS
NS
macOS
 12 (Monterey)
Sup
Sup
NS
macOS
 11 (Big Sur)
Sup
Sup
Sup
macOS
 10.15 (Catalina)
Sup
Sup
Sup

Linux

For a list of supported Linux drivers and kernels, download the spreadsheet here.
OS
3.1
3.0
1590
Ubuntu
Ubuntu
 22.04 LTS
Sup
NS
NS
Ubuntu
 20.04 LTS
Sup
Sup
Sup
Ubuntu
 18.04 LTS
Sup
Sup
Sup
SUSE
Linux
 Enterprise
SUSE
Linux
 Enterprise Server 15
Sup
Sup
Sup
SUSE
Linux
 Enterprise Server 12 SP5
Sup
Sup
Sup
Red Hat
 Enterprise
Linux
Red Hat
 Enterprise
Linux
 9
Sup
1
NS
NS
Red Hat
 Enterprise
Linux
 8
Sup
Sup
Sup
Red Hat
 Enterprise
Linux
 7
Sup
Sup
Sup
CentOS
Linux
 distributions
CentOS
 8
Sup
Sup
Sup
CentOS
 7
Sup
Sup
Sup
Oracle
Linux
 Server
Oracle
Linux
 Server 9
Sup
1
NS
NS
Oracle
Linux
 Server 8
Sup
Sup
Sup
Oracle
Linux
 Server 7
Sup
Sup
Sup
Oracle
Linux
 Server 6
Sup
Sup
Sup
Oracle
Linux
 Server UEK
Oracle
Linux
 Server UEK 9
Sup
1
NS
NS
Oracle
Linux
 Server UEK 8
Sup
Sup
Sup
Oracle
Linux
 Server UEK 7
Sup
Sup
Sup
Oracle
Linux
 Server UEK 6
Sup
Sup
Sup
Debian
Debian
 11
Sup
Sup
NS
Debian
 10
Sup
Sup
Sup
Amazon
Amazon
Linux
 2
Sup
Sup
Sup
1
 Support requires
CylancePROTECT Desktop
 agent 3.1.1001 or later.