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  4. Compatibility matrix: CylanceGATEWAY Desktop agent

Compatibility matrix:
CylanceGATEWAY
 Desktop agent

When a third-party vendor ends support for any of their products or services,
BlackBerry
 ends support for those products or services as well. For information about the software lifecycle for
BlackBerry
 enterprise products, see the BlackBerry Enterprise Software Lifecycle Reference Guide.
For more information about
CylanceGATEWAY
 agent requirements, see the CylanceGATEWAY requirements.

Support definitions

  • NS: Not supported.
    BlackBerry
     does not support the configuration.
  • Sup: Supported.
    BlackBerry
     supports the configuration.
  • O: Pending.
    BlackBerry
     does not yet support the configuration, but is currently assessing the third-party component for compatibility.

Microsoft

OS
2.10
2.9
2.8
2.7
2.5
Windows 11
 (24H2)
Sup
Sup
Sup
Sup
Sup
Windows 11
 (23H2)
Sup
Sup
Sup
Sup
Sup
Windows 11
 (22H2)
Sup
Sup
Sup
Sup
Sup
Windows 11
 (21H2)
Sup
Sup
Sup
Sup
Sup
Windows 10
 (22H2)
Sup
Sup
Sup
Sup
Sup
Windows 10
 (21H2)
Sup
Sup
Sup
Sup
Sup

Apple

OS
2.9
2.8
2.7
2.5
macOS
 15 (Sequoia)
Sup
NS
NS
NS
macOS
 14 (Sonoma)
Sup
Sup
Sup
NS
macOS
 13 (Ventura)
Sup
Sup
Sup
Sup
macOS
 12 (Monterey)
Sup
Sup
Sup
Sup
macOS
 11 (Big Sur)
Sup
1
Sup
1
Sup
1
Sup
1
1
 SafeMode functionality is not supported.