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Compatibility matrix:
CylanceGATEWAY
Desktop agent

When a third-party vendor ends support for any of their products or services,
BlackBerry
ends support for those products or services as well. For information about the software lifecycle for
BlackBerry
enterprise products, see the BlackBerry Enterprise Software Lifecycle Reference Guide.
For more information about
CylanceGATEWAY
agent requirements, see the CylanceGATEWAY requirements.

Support definitions

  • NS: Not supported.
    BlackBerry
    does not support the configuration.
  • Sup: Supported.
    BlackBerry
    supports the configuration.
  • O: Pending.
    BlackBerry
    does not yet support the configuration, but is currently assessing the third-party component for compatibility.

Microsoft

OS
2.9
2.8
2.7
2.5
Windows 11
(22H2)
Sup
Sup
Sup
Sup
Windows 11
(21H2)
Sup
Sup
Sup
Sup
Windows 10
(22H2)
Sup
Sup
Sup
Sup
Windows 10
(21H2)
Sup
Sup
Sup
Sup

Apple

OS
2.9
2.8
2.7
2.5
macOS
14 (Sonoma)
Sup
Sup
Sup
NS
macOS
13 (Ventura)
Sup
Sup
Sup
Sup
macOS
12 (Monterey)
Sup
Sup
Sup
Sup
macOS
11 (Big Sur)
Sup
1
Sup
1
Sup
1
Sup
1
1
SafeMode functionality is not supported.