Requirements: CylanceOPTICS
CylanceOPTICS
Agents
Agent | Requirements |
---|---|
CylancePROTECT Desktop agent |
|
CylanceOPTICS agent |
|
OS support and additional requirements
For information about the operating systems that
CylanceOPTICS
supports, see the Cylance Endpoint Security compatibility matrix. To view support timelines for all BlackBerry
products, see the BlackBerry Enterprise Software Lifecycle Reference Guide.The following table lists the supported operating systems that have additional requirements or considerations. Note that this table is not a comprehensive list of supported operating systems. If an operating system is not listed in the table, it means that there are no additional requirements or considerations.
OS | Additional requirements or considerations |
---|---|
Windows operating systems | |
Windows 8.1Windows 7 SP1 | |
macOS operating systems | |
macOS Sequoia (15.x)macOS Sonoma (14.x)macOS Ventura (13.x)macOS Monterey (12.x)macOS Big Sur (11.x) |
|
macOS Catalina (10.15) | Enable full disk access. For more information, see KB 66427. |
Linux operating systems | |
All supported Linux systems |
|
RHEL/CentOS 8.x RHEL/CentOS 7.x |
|
Amazon Linux 2 |
|
Oracle Linux Server UEK 8 (64-bit)Oracle Linux Server 8 (64-bit)Oracle Linux Server 7 (64-bit)Oracle Linux Server UEK 7 (64-bit) |
|
Ubuntu 22.04Ubuntu 20.04Ubuntu 18.04 |
|
SUSE Enterprise Linux 15 SP4SUSE Enterprise Linux 15SUSE Enterprise Linux 12 |
|
Debian 11Debian 10 |
|
Compatibility with other EDR solutions
The
CylanceOPTICS
agent is not compatible with other EDR (Endpoint Detection and Response) solutions installed on the same device. Remove any third-party EDR solutions from a device before you install and enable the CylanceOPTICS
agent.Hardware
Item | Requirements |
---|---|
Processor (CPU) |
|
Memory (RAM) | The agent requires 0.2 to 1.0 GB of additional memory, depending on the workload. |
Disk space (hard drive) | Minimum 1 GB
|
Virtual machines
CylanceOPTICS
is supported for virtual machines. For requirements, deployment guidance, and best practices, see Best practices for deploying CylancePROTECT Desktop on Windows virtual machines. If you use CylanceOPTICS
on a virtual machine, BlackBerry
recommends disabling the Advanced WMI visibility sensor to reduce the number of recorded events.