- Cylance Endpoint Security requirements
- Requirements: Cylance console
- Requirements: CylancePROTECT Desktop
- Requirements: CylanceOPTICS
- Requirements: CylancePROTECT Mobile app
- Requirements: BlackBerry Connectivity Node
- Requirements: CylanceGATEWAY Connector
- Requirements: CylanceGATEWAY agents
- Requirements: CylanceAVERT
- Cylance Endpoint Security network requirements
- Cylance Endpoint Security proxy requirements
- Logging in to the management console
- Configuring a new Cylance Endpoint Security tenant
- Installing the BlackBerry Connectivity Node
- Linking to your company directory
- Setting up administrators
- Adding users and devices
- Enrolling CylancePROTECT Mobile and CylanceGATEWAY users
- Setting up zones to manage CylancePROTECT Desktop and CylanceOPTICS
- Setting up CylancePROTECT Desktop
- Testing your CylancePROTECT Desktop deployment
- Using device policies to manage CylancePROTECT Desktop devices
- Installing the CylancePROTECT Desktop agent for Windows
- Installing the CylancePROTECT Desktop agent for macOS
- Installing the CylancePROTECT Desktop agent for Linux
- Require users to provide a password to remove the CylancePROTECT Desktop and CylanceOPTICS agents
- Setting up CylancePROTECT Mobile
- Setting up CylanceOPTICS
- Setting up CylanceGATEWAY
- Defining your private network
- Setting up the CylanceGATEWAY Connector
- Install the CylanceGATEWAY Connector to a vSphere environment
- Install the CylanceGATEWAY Connector to an ESXi environment
- Prerequisites to install CylanceGATEWAY Connector to a Microsoft Entra ID environment
- Install the CylanceGATEWAY Connector to a Microsoft Entra ID environment
- Install the CylanceGATEWAY Connector to a Hyper-V environment
- Install the CylanceGATEWAY Connector to an AWS environment
- Configure the CylanceGATEWAY Connector in the VM environment
- Access the CylanceGATEWAY Connector using OpenSSH
- Configure your firewall for the CylanceGATEWAY Connector
- Enroll the CylanceGATEWAY Connector with the BlackBerry Infrastructure
- View details for an enrolled CylanceGATEWAY Connector
- Configure the CylanceGATEWAY Connector
- Managing CylanceGATEWAY Connectors
- Manage CylanceGATEWAY Connectors
- Update a CylanceGATEWAY Connector
- UDP connectivity test responses
- Specify your private network
- Specify your private DNS
- Specify your DNS suffixes
- Specify private CylanceGATEWAY agent IP ranges
- Bring your own IP addresses (BYOIP)
- Setting up the CylanceGATEWAY Connector
- Network Address Translation with CylanceGATEWAY
- Define network services
- Controlling network access
- Configuring network protection
- Searching ACL rules and Network Services
- Using source IP pinning
- Configuring the Gateway service options
- Gateway Service policy parameters
- Configure Gateway service options
- Specifying how devices activated with an EMM solution use the CylanceGATEWAY tunnel
- Specify which apps use CylanceGATEWAY on iOS devices
- Specify which apps use CylanceGATEWAY on iOS devices in a Microsoft Intune environment
- Specify CylanceGATEWAY options on Android Enterprise devices
- Specify CylanceGATEWAY options on Chromebook devices
- Specify CylanceGATEWAY options on Android Enterprise devices in your Microsoft Intune environment
- Connecting Cylance Endpoint Security to MDM solutions to verify whether devices are managed
- Installing the CylanceGATEWAY agent
- Defining your private network
- Setting up CylanceAVERT
- Managing updates for the CylancePROTECT Desktop and CylanceOPTICS agents
- Connecting Cylance Endpoint Security to external services
- Appendix: Best practices for deploying CylancePROTECT Desktop on Windows virtual machines
Add an administrator
You can add administrator users to the management console to grant those users the ability to control and configure your
Cylance Endpoint Security
environment. Existing and newly added administrator accounts are displayed on the User page (Assets > Users) in the management console. You can add the Administrator column to display an icon beside each administrator account. The screens that an administrator user can view in the management console, and the features that the user is able to configure and change, depend on the role that you assign to that user. For more information on roles and permissions, see Permissions for administrator roles.- In the management console, on the menu bar, clickSettings > Administrators. Do any of the following:TaskStepsAdd a new administrator.
- UnderAdd users, in theEnter emailfield, type the user's email address
- In the Select role drop-down list, click a role. For more information about roles and their associated permissions, see Managing roles.
- If you selected a zone manager or user role, in theSelect Zonedrop-down list, click a zone.
- ClickAdd.
Cylance Endpoint Securitysends an email to the new administrator user with a link to create a password.Change an administrator role.- Click an administrator user.
- In the drop-down list, click a new role.
- If you selected the Zone Manager or User role, do the following:
- Choose theDefault Zone Roleto assign to the user when a new zone is created. The default is "None."
- Adjust the user's role for each zone accordingly.
Note that if a user is assigned Zone Manager for at least one zone, they will inherit some Zone Manager abilities such as the ability to view the list of device policies, download the installer, and view the global list. However, the user could only perform Zone Manager abilities on devices that are in zones where they are assigned the Zone Manager role. Likewise, the user could only perform User abilities on devices that are in zones where they are assigned the User role. - In the pop-up window, enter your password.
- ClickSave.
- On the menu bar, clickAssets > Users. Do any of the following:
- To add or remove columns, click and select the columns that you want to view.
- To sort users in ascending or descending order by a column, click the column.
- To filter users by a column, use the filter field and icon for the column.
- To view only administrator accounts, click and set the Administrator option toTrue.