- Cylance Endpoint Security requirements
- Requirements: Cylance console
- Requirements: CylancePROTECT Desktop
- Requirements: CylanceOPTICS
- Requirements: CylancePROTECT Mobile app
- Requirements: BlackBerry Connectivity Node
- Requirements: CylanceGATEWAY Connector
- Requirements: CylanceGATEWAY agents
- Requirements: CylanceAVERT
- Cylance Endpoint Security network requirements
- Cylance Endpoint Security proxy requirements
- Logging in to the management console
- Installing the BlackBerry Connectivity Node
- Linking to your company directory
- Setting up administrators
- Adding users and devices
- Enrolling CylancePROTECT Mobile and CylanceGATEWAY users
- Setting up zones to manage CylancePROTECT Desktop and CylanceOPTICS
- Setting up CylancePROTECT Desktop
- Testing your CylancePROTECT Desktop deployment
- Using device policies to manage CylancePROTECT Desktop devices
- Installing the CylancePROTECT Desktop agent for Windows
- Installing the CylancePROTECT Desktop agent for macOS
- Installing the CylancePROTECT Desktop agent for Linux
- Require users to provide a password to remove the CylancePROTECT Desktop agent
- Setting up CylancePROTECT Mobile
- Setting up CylanceOPTICS
- Setting up CylanceGATEWAY
- Defining your private network
- Setting up the CylanceGATEWAY Connector
- Install the CylanceGATEWAY Connector to a vSphere environment
- Install the CylanceGATEWAY Connector to an ESXi environment
- Prerequisites to install CylanceGATEWAY Connector to a Microsoft Entra ID environment
- Install the CylanceGATEWAY Connector to a Microsoft Entra ID environment
- Install the CylanceGATEWAY Connector to a Hyper-V environment
- Install the CylanceGATEWAY Connector to an AWS environment
- Configure the CylanceGATEWAY Connector in the VM environment
- Access the CylanceGATEWAY Connector using OpenSSH
- Configure your firewall for the CylanceGATEWAY Connector
- Enroll the CylanceGATEWAY Connector with the BlackBerry Infrastructure
- View details for an enrolled CylanceGATEWAY Connector
- Configure the CylanceGATEWAY Connector
- Managing CylanceGATEWAY Connectors
- Manage CylanceGATEWAY Connectors
- Update a CylanceGATEWAY Connector
- UDP connectivity test responses
- Specify your private network
- Specify your private DNS
- Specify your DNS suffixes
- Specify private CylanceGATEWAY agent IP ranges
- Bring your own IP addresses (BYOIP)
- Setting up the CylanceGATEWAY Connector
- Network Address Translation with CylanceGATEWAY
- Define network services
- Controlling network access
- Configuring network protection
- Searching ACL rules and Network Services
- Using source IP pinning
- Configuring the Gateway service options
- Gateway Service policy parameters
- Configure Gateway service options
- Specifying how devices activated with an EMM solution use the CylanceGATEWAY tunnel
- Specify which apps use CylanceGATEWAY on iOS devices
- Specify which apps use CylanceGATEWAY on iOS devices in a Microsoft Intune environment
- Specify CylanceGATEWAY options on Android Enterprise devices
- Specify CylanceGATEWAY options on Chromebook devices
- Specify CylanceGATEWAY options on Android Enterprise devices in your Microsoft Intune environment
- Connecting Cylance Endpoint Security to MDM solutions to verify whether devices are managed
- Installing the CylanceGATEWAY agent
- Defining your private network
- Setting up CylanceAVERT
- Managing updates for the CylancePROTECT Desktop and CylanceOPTICS agents
- Connecting Cylance Endpoint Security to external services
- Appendix: Best practices for deploying CylancePROTECT Desktop on Windows virtual machines
- BlackBerry Docs
- Cylance Endpoint Security
- Setup
- Cylance Endpoint Security Setup Guide
- Setting up CylanceGATEWAY
- Defining your private network
- Setting up the CylanceGATEWAY Connector
- Install the CylanceGATEWAY Connector to a vSphere environment
Install the CylanceGATEWAY Connector to a vSphere environment
CylanceGATEWAY
Connector to a vSphere
environmentYou can configure the
CylanceGATEWAY Connector
with a static IP. If you want to make changes to the CylanceGATEWAY Connector
network configuration after it is installed, you can edit the VM's vApp options and restart the CylanceGATEWAY Connector
for the changes to take affect. For instructions on how to edit the OVF details, see the VMWare documentation to read 'Edit OVF Details for a Virtual Machine'. Make sure you have permissions to deploy an OVF template into a
vSphere
environment.- Download theCylanceGATEWAY ConnectorOVA file (cylance-gateway-connector-<version>.ova) from.myAccount
- Log in to thevSphereenvironment.
- Right-click on the cluster where you want to install theCylanceGATEWAY Connectorand selectDeploy OVF template.
- On theSelect an OVF templatescreen, clickLocal file.
- ClickUpload Filesand navigate to the cylance-gateway-connector.ova file.
- ClickNext.
- On theSelect a name and folderscreen, type a name for the virtual machine and clickNext.The default name is cylance-gateway-connector.
- On theSelect a computer resourcescreen, select a location for the virtual machine and clickNext.
- After the compatibility checks are complete, clickNext.
- On theReview detailsscreen, review the setup information and clickNext.
- On theSelect storagescreen, forVirtual disk format, selectThin Provisionand clickNext.
- On theSelect networksscreen, configure theDestination Networkfor thisCylanceGATEWAY Connector.Set theSource Networkto NAT.
- ClickNext.
- On theCustomize templatescreen, specify additional virtual machine properties (optional).IP addresses must be entered as IPv4 addresses in dot-decimal notation.
- By default, theUse DHCPoption is enabled and the connector uses automatically assigned IP addresses. If you want to configure the connector with a static IP address, you must clear the Use DHCP check box and provide the IP addresses for the following settings:
- In theIP address / Prefix Lengthfield, enter the IP address and prefix that can be assigned to devices (for example, 192.0.2.100/24). If you add multiple IP addresses, separate each IP address and prefix with a comma (,).
- In theGatewayfield, enter the IP address for the network gateway (for example, 192.0.2.1).
- In theDNSfield, specify the IP address for the DNS servers that you want to use (for example, 192.0.2.120). If you add multiple DNS servers, separate the addresses with a comma (,).
- On theReady to completescreen, review the configuration settings and clickFinish.
After you install the connector, you can verify that the OVA file is installed correctly in the virtual environment. For instructions, see Configure the CylanceGATEWAY Connector in the VM environment.