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Installing the
BlackBerry Connectivity Node

The
BlackBerry Connectivity Node
allows you to create a secure connection between
Cylance Endpoint Security
and an on-premises
Microsoft Active Directory
or LDAP directory.
Cylance Endpoint Security
can synchronize devices, users, and groups from
Active Directory
. Users created through directory synchronization can be enabled for the
CylancePROTECT Mobile
app,
CylanceGATEWAY
, and
CylanceAVERT
.
You can install one or more instances of the
BlackBerry Connectivity Node
to provide redundancy. Each instance must be installed on a dedicated computer. If you have more than one
BlackBerry Connectivity Node
, you must upgrade them all to the same software release. After you upgrade the first instance, directory services are disabled until all instances are upgraded to the same version.
You can configure one or more directory connections, but if you have multiple instances of the
BlackBerry Connectivity Node
, all of the directory connections must be configured identically in every instance. If one directory connection is missing or incorrectly configured, that
BlackBerry Connectivity Node
will appear as disabled in the management console.
You don't need to install the
BlackBerry Connectivity Node
to synchronize with
Microsoft Entra ID
Active Directory
. For more information, see "Configure Cylance Endpoint Security to synchronize with Entra Active Directory."
To install the
BlackBerry Connectivity Node
, perform the following actions.
Step
Action
Step 1
Review the requirements.
Step 2
Step 3
Step 4
Step 5
If your environment has multiple instances of the
BlackBerry Connectivity Node
, Copy directory connection configurations.
Step 6