- Cylance Endpoint Security requirements
- Requirements: Cylance console
- Requirements: CylancePROTECT Desktop
- Requirements: CylanceOPTICS
- Requirements: CylancePROTECT Mobile app
- Requirements: BlackBerry Connectivity Node
- Requirements: CylanceGATEWAY Connector
- Requirements: CylanceGATEWAY agents
- Requirements: CylanceAVERT
- Cylance Endpoint Security network requirements
- Cylance Endpoint Security proxy requirements
- Logging in to the management console
- Installing the BlackBerry Connectivity Node
- Linking to your company directory
- Setting up administrators
- Adding users and devices
- Enrolling CylancePROTECT Mobile and CylanceGATEWAY users
- Setting up zones to manage CylancePROTECT Desktop and CylanceOPTICS
- Setting up CylancePROTECT Desktop
- Testing your CylancePROTECT Desktop deployment
- Using device policies to manage CylancePROTECT Desktop devices
- Installing the CylancePROTECT Desktop agent for Windows
- Installing the CylancePROTECT Desktop agent for macOS
- Installing the CylancePROTECT Desktop agent for Linux
- Require users to provide a password to remove the CylancePROTECT Desktop agent
- Setting up CylancePROTECT Mobile
- Setting up CylanceOPTICS
- Setting up CylanceGATEWAY
- Defining your private network
- Setting up the CylanceGATEWAY Connector
- Install the CylanceGATEWAY Connector to a vSphere environment
- Install the CylanceGATEWAY Connector to an ESXi environment
- Prerequisites to install CylanceGATEWAY Connector to a Microsoft Entra ID environment
- Install the CylanceGATEWAY Connector to a Microsoft Entra ID environment
- Install the CylanceGATEWAY Connector to a Hyper-V environment
- Install the CylanceGATEWAY Connector to an AWS environment
- Configure the CylanceGATEWAY Connector in the VM environment
- Access the CylanceGATEWAY Connector using OpenSSH
- Configure your firewall for the CylanceGATEWAY Connector
- Enroll the CylanceGATEWAY Connector with the BlackBerry Infrastructure
- View details for an enrolled CylanceGATEWAY Connector
- Configure the CylanceGATEWAY Connector
- Managing CylanceGATEWAY Connectors
- Manage CylanceGATEWAY Connectors
- Update a CylanceGATEWAY Connector
- UDP connectivity test responses
- Specify your private network
- Specify your private DNS
- Specify your DNS suffixes
- Specify private CylanceGATEWAY agent IP ranges
- Bring your own IP addresses (BYOIP)
- Setting up the CylanceGATEWAY Connector
- Network Address Translation with CylanceGATEWAY
- Define network services
- Controlling network access
- Configuring network protection
- Searching ACL rules and Network Services
- Using source IP pinning
- Configuring the Gateway service options
- Gateway Service policy parameters
- Configure Gateway service options
- Specifying how devices activated with an EMM solution use the CylanceGATEWAY tunnel
- Specify which apps use CylanceGATEWAY on iOS devices
- Specify which apps use CylanceGATEWAY on iOS devices in a Microsoft Intune environment
- Specify CylanceGATEWAY options on Android Enterprise devices
- Specify CylanceGATEWAY options on Chromebook devices
- Specify CylanceGATEWAY options on Android Enterprise devices in your Microsoft Intune environment
- Connecting Cylance Endpoint Security to MDM solutions to verify whether devices are managed
- Installing the CylanceGATEWAY agent
- Defining your private network
- Setting up CylanceAVERT
- Managing updates for the CylancePROTECT Desktop and CylanceOPTICS agents
- Connecting Cylance Endpoint Security to external services
- Appendix: Best practices for deploying CylancePROTECT Desktop on Windows virtual machines
- BlackBerry Docs
- Cylance Endpoint Security
- Setup
- Cylance Endpoint Security Setup Guide
- Setting up CylanceGATEWAY
- Defining your private network
- Setting up the CylanceGATEWAY Connector
- Configure the CylanceGATEWAY Connector in the VM environment
Configure the CylanceGATEWAY Connector in the VM environment
CylanceGATEWAY Connector
in the VM environmentThe
AWS
CylanceGATEWAY Connector
AMI does not support access to the EC2 serial console. Do not complete this task if you are installing the connector to your AWS
environment. See Configure your firewall for the CylanceGATEWAY Connector to continue with the CylanceGATEWAY Connector
setup. The
CylanceGATEWAY Connector
is a minimal installation of the Ubuntu
operating system, which can operate without a user logging in. You need to log in only if you want to update the default settings or verify that the OVA or VHD deployed correctly.- Do one of the following to open the console in your environment.EnvironmentStepsvSphere
- Log in to your environment.
- Click the host name of theCylanceGATEWAY Connector.
- ClickLaunch RemoteorLaunch Web Console.
ESXi- Log in to your environment.
- Click the host name of theCylanceGATEWAY Connector.
- ClickConsole.
Microsoft Entra ID- Sign in to theMicrosoft Entra IDmanagement portal at https:// portal.azure.com.
- ClickVirtual machines.
- In the left column, in theSupport + troubleshootingsection, clickSerial console.
Hyper-V- Open theHyper-VManager.
- Right-click the connector that you want to access> Connect.
- At the UNIX prompt, type the administrator username and pressEnter.The default username isadmin.
- Type the administrator password.The default password isadmin.
- Complete any of the following actions:TaskEnvironmentStepsVerify the network interface configuration.vSphereESXiTypesudo /var/lib/cylance-gateway/scripts/configure-network --ovfenv --check. PressEnter. If you are prompted, enter the administrator password.Change the keyboard layout in the connector.AllBy default,Ubuntuonly supports US keyboard layouts.
- To select a new keyboard layout, typesudo dpkg-reconfigure keyboard-configuration. PressEnter.
- If you are prompted, enter the administrator password.
- Follow the onscreen prompts.