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Manage updates for the
CylancePROTECT Desktop

Create zones with devices reserved for testing agent updates. For more information about creating zones, see Setting up zones to manage CylancePROTECT Desktop and CylanceOPTICS. You will associate these zones with the Test and Pilot update rules. The Production update rule applies to all devices that do not belong to other update rules. You can add your own update rules for testing or for production deployment.
  1. In the management console, on the menu bar, click
    Settings > Update
  2. If necessary, create an update rule. For example, you can create a rule for testing agent updates.
    1. Click
      Add New Rule
    2. Type a name for the rule.
    3. Click
  3. Click an update rule. For example, click
  4. Expand
    and select the zones that you want to assign to this update rule.
  5. Expand
    and select an update option.
  6. Select the
    Auto-Update Linux Driver
    check box to allow the agent to automatically update to the latest driver to support the latest
  7. Expand
    and select an update option.
    You can select Auto-Update only if you configured the
    CylancePROTECT Desktop
    agent to use Auto-Update.
  8. Repeat steps 2 to 7 for the
    update rule, or a rule that you created for pilot testing.
  9. Repeat steps 2 to 7 for the
    update rule, or a rule that you created for production. You don’t assign zones to the default
    update rule because it applies to all devices that do not have any update rule assigned.
    If the
    CylancePROTECT Desktop
    agent is set to Auto-Update in the Production update rule, the Test and Pilot rules are not available. Update rules that you create are not affected by the configuration of the Production update rule.
  10. Click
  • If you added update rules, click the arrows next to the rules to set the ranking. Rules at the top of the list take priority over rules lower on the list. The Test, Pilot, and Production rules are always at the bottom of the list and you cannot change their ranking.
  • To trigger an update of the
    CylancePROTECT Desktop
    agent on a device before the hourly interval, on the device, right-click the
    CylancePROTECT Desktop
    icon in the system tray and click
    Check for Updates
    , restart the Cylance service, or run the following command from the Cylance directory: