- Cylance Endpoint Security requirements
- Requirements: Cylance console
- Requirements: CylancePROTECT Desktop
- Requirements: CylanceOPTICS
- Requirements: CylancePROTECT Mobile app
- Requirements: BlackBerry Connectivity Node
- Requirements: CylanceGATEWAY Connector
- Requirements: CylanceGATEWAY agents
- Requirements: CylanceAVERT
- Cylance Endpoint Security network requirements
- Cylance Endpoint Security proxy requirements
- Logging in to the management console
- Installing the BlackBerry Connectivity Node
- Linking to your company directory
- Setting up administrators
- Adding users and devices
- Enrolling CylancePROTECT Mobile and CylanceGATEWAY users
- Setting up zones to manage CylancePROTECT Desktop and CylanceOPTICS
- Setting up CylancePROTECT Desktop
- Testing your CylancePROTECT Desktop deployment
- Using device policies to manage CylancePROTECT Desktop devices
- Installing the CylancePROTECT Desktop agent for Windows
- Installing the CylancePROTECT Desktop agent for macOS
- Installing the CylancePROTECT Desktop agent for Linux
- Require users to provide a password to remove the CylancePROTECT Desktop agent
- Setting up CylancePROTECT Mobile
- Setting up CylanceOPTICS
- Setting up CylanceGATEWAY
- Defining your private network
- Setting up the CylanceGATEWAY Connector
- Install the CylanceGATEWAY Connector to a vSphere environment
- Install the CylanceGATEWAY Connector to an ESXi environment
- Prerequisites to install CylanceGATEWAY Connector to a Microsoft Entra ID environment
- Install the CylanceGATEWAY Connector to a Microsoft Entra ID environment
- Install the CylanceGATEWAY Connector to a Hyper-V environment
- Install the CylanceGATEWAY Connector to an AWS environment
- Configure the CylanceGATEWAY Connector in the VM environment
- Access the CylanceGATEWAY Connector using OpenSSH
- Configure your firewall for the CylanceGATEWAY Connector
- Enroll the CylanceGATEWAY Connector with the BlackBerry Infrastructure
- View details for an enrolled CylanceGATEWAY Connector
- Configure the CylanceGATEWAY Connector
- Managing CylanceGATEWAY Connectors
- Manage CylanceGATEWAY Connectors
- Update a CylanceGATEWAY Connector
- UDP connectivity test responses
- Specify your private network
- Specify your private DNS
- Specify your DNS suffixes
- Specify private CylanceGATEWAY agent IP ranges
- Bring your own IP addresses (BYOIP)
- Setting up the CylanceGATEWAY Connector
- Network Address Translation with CylanceGATEWAY
- Define network services
- Controlling network access
- Configuring network protection
- Searching ACL rules and Network Services
- Using source IP pinning
- Configuring the Gateway service options
- Gateway Service policy parameters
- Configure Gateway service options
- Specifying how devices activated with an EMM solution use the CylanceGATEWAY tunnel
- Specify which apps use CylanceGATEWAY on iOS devices
- Specify which apps use CylanceGATEWAY on iOS devices in a Microsoft Intune environment
- Specify CylanceGATEWAY options on Android Enterprise devices
- Specify CylanceGATEWAY options on Chromebook devices
- Specify CylanceGATEWAY options on Android Enterprise devices in your Microsoft Intune environment
- Connecting Cylance Endpoint Security to MDM solutions to verify whether devices are managed
- Installing the CylanceGATEWAY agent
- Defining your private network
- Setting up CylanceAVERT
- Managing updates for the CylancePROTECT Desktop and CylanceOPTICS agents
- Connecting Cylance Endpoint Security to external services
- Appendix: Best practices for deploying CylancePROTECT Desktop on Windows virtual machines
- BlackBerry Docs
- Cylance Endpoint Security
- Setup
- Cylance Endpoint Security Setup Guide
- Logging in to the management console
- Enhanced authentication sign in
- Sign in to the Cylance Endpoint Security management console using enhanced authentication
Sign in to the Cylance Endpoint Security management console using enhanced authentication
Cylance Endpoint Security
management console using enhanced authenticationYou can configure authentication policies that specify the types of authentication that administrators must complete to sign in to the
Cylance Endpoint Security
management console and users must complete to activate Cylance Endpoint Security
apps or agents (for example, the CylancePROTECT Mobile
app and the CylanceGATEWAY
agent). A transitioning screen appears briefly before the Cylance Endpoint Security
management console is accessed. If you sign in with an external IDP that was configured for custom authentication in the management console (Settings > Custom Authentication), you must continue to sign in using the 'Or sign in with your External Identity Provider' link with your external third-party IDP credentials.
BlackBerry
recommends that you configure your external IDP configuration as an authenticator so that you can use an authentication policy to sign in with your third-party IDP credentials from the main sign in screen. This provides more granularity and flexibility in the authentication configuration. For more information on how to configure your external IDP as an authenticator, see Migrate external IDPs from Custom Authentication to an authenticator.If you configured your external IDP configuration as an authenticator before December 2023, users will be unable access the
Cylance
console directly from their external IDP user portal using single sign on. To enable this feature, you must generate a new Cylance Endpoint Security
single sign-on login request. For more information on how to enable IDP-initiated sign in to the Cylance
console, see Enhanced authentication sign in and the How Do I Update your external IDP to enable SSO access to the Cylance console.- Complete one of the following tasks to access the management console.AccessTaskStepsMainCylance Endpoint Securitysign in screen.Sign in with yourCylanceaccount.
- Enter your email address.
- ClickSign In.
- Enter your password.
- ClickSign In.
Sign in with your External Identity Provider that is configured as an authenticator.- Enter your email address.
- ClickSign In.
- Enter your password.
- ClickSign In.
Sign in with your External Identity Provider.- ClickSign in with your External Identity Provider.
- In the browser, enter your email address.
- ClickSign In.
- Enter your password
- ClickSign In.
External IDP users' portalSingle sign on with your External Identity Provider credentials.- Log in to your IDP user portal.
- Click the application that is assigned to you.