Cylance Endpoint Security requirements
Logging in to the management console
- Custom authentication
- Enhanced authentication sign in
  - Sign in to the Cylance Endpoint Security management console using enhanced authentication
Installing the BlackBerry Connectivity Node
Linking to your company directory
Setting up administrators
Adding users and devices
Enrolling CylancePROTECT Mobile and CylanceGATEWAY users
- Create an enrollment policy
- Supported enrollment email variables
Setting up zones to manage CylancePROTECT Desktop and CylanceOPTICS
- Add and configure a zone
Setting up CylancePROTECT Desktop
Setting up CylancePROTECT Mobile
Setting up CylanceOPTICS
- Install the CylanceOPTICS agent on devices
  - Configuration requirements for macOS 11.x and later
  - OS commands for the CylanceOPTICS agent
- Enable and configure CylanceOPTICS
Setting up CylanceGATEWAY
Setting up CylanceAVERT
Managing updates for the CylancePROTECT Desktop and CylanceOPTICS agents
- Manage updates for the CylancePROTECT Desktop and CylanceOPTICS agents
Connecting Cylance Endpoint Security to external services
- Integrating Cylance Endpoint Security with Okta
  - Prerequisites for adding an Okta connector
  - Add and configure an Okta connector
- Integrating Cylance Endpoint Security with Mimecast
  - Prerequisites for adding a Mimecast connector
  - Add and configure a Mimecast connector
Appendix: Best practices for deploying CylancePROTECT Desktop on Windows virtual machines

Agent settings

Use agent settings to display desktop notifications when a file is quarantined, etc. on devices. You can also upload agent log files to the console from this page.

Option	Description
Enable auto-upload of log files	Enable agent logs in the console to upload log files and view them in the console. Uploaded log files are stored for 30 days. After enabling this option, an Agent Logs tab displays when you select a device assigned to this policy from the Devices tab. The log file name is the date of the log.
Enable desktop notifications	Agent notification popups can be configured on each device or set at the policy-level in the console. Enabling or disabling the agent notification popups at the device-level takes precedence over the console settings. Make sure the device you want to log files for is assigned to this policy. In the agent UI, the Events tab is cleared when the CylanceUI is restarted or when the device is rebooted.

Option

Description

Enable auto-upload of log files

Enable agent logs in the console to upload log files and view them in the console. Uploaded log files are stored for 30 days.

After enabling this option, an Agent Logs tab displays when you select a device assigned to this policy from the Devices tab. The log file name is the date of the log.

Enable desktop notifications

Agent notification popups can be configured on each device or set at the policy-level in the console. Enabling or disabling the agent notification popups at the device-level takes precedence over the console settings. Make sure the device you want to log files for is assigned to this policy.

In the agent UI, the Events tab is cleared when the CylanceUI is restarted or when the device is rebooted.

Section:

Using device policies to manage CylancePROTECT Desktop devices