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  1. BlackBerry Docs
  2. Cylance Endpoint Security
  3. Setup
  4. Cylance Endpoint Security Setup Guide
  5. Setting up CylancePROTECT Desktop
  6. Using device policies to manage CylancePROTECT Desktop devices
  7. File actions
  8. Add files to the policy safe list

Add files to the policy safe list

You can add files to the policy safe list so that all agents in that policy consider them as safe, even if the threat score indicates that they are unsafe or abnormal. For more information about policy safe lists, see Exclusions and when to use them.
Obtain the SHA256 value of the file that you want to exclude from the
Protection > Threats
 screen.
  1. In the management console, on the menu bar, click
    Policies > Device Policy
    .
  2. Click the name of a policy to edit it or click
    Add new policy
    .
  3. In the
    File Actions
     tab, in the
    Policy Safe List
     section, click
    Add file
    .
  4. Specify the SHA256 value for the file that you want to exclude.
  5. Optionally, specify the MD5 value and file name.
  6. Select a category and enter the reason for this exclusion.
  7. Click
    Submit
    .