- Create and publish alerts
- Publish an alert from an existing alert template
- Publish a blank alert
- Publish a geofence alert
- Preview and publish an alert
- Search for an alert
- View a quick summary of an alert
- View the details of a sent alert
- Change the number of alerts listed on the Sent Alerts screen
- Edit an alert
- Define alert template details
- Writing effective alert messages
- Define content for an alert or alert template
- Configure a response option as a user attribute
- Target users
- Targeting basics
- Define fill counts and escalation
- Target groups in alerts or alert templates
- Block groups and distribution lists from receiving an alert
- Target individual users
- Target dependents
- Target subscribed users
- Block a user from receiving an alert
- Target or block users by advanced query
- Target users by role
- Target users by location
- Review the targeting summary
- Select personal devices for an alert or alert template
- Select the device delivery preference
- Target AtHoc Connect organizations
- Select and configure mass devices for an alert or alert template
- Review an alert
- Test an alert
- Set an alert to draft mode
- Publish a draft alert
- Quick publish an alert
- Resend an alert
- Track alerts with advanced reports
- Message termination
- Redundant message stop
- Message consolidation
- End an alert
- Export an alert as a PDF
- Export sent alerts
- Delete an alert
- Duplicate an alert
- Manage the publisher map
- Hosted SMS text messaging tracking codes
- Pager carrier IDs and names
- Phone number validation
- Email format validation
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
- BlackBerry Docs
- BlackBerry AtHoc
- 7.18
- Create and Publish Alerts
- Target users
- Target users by role
Target users by role
- In theTarget Userssection, clickBy Advanced Query.
- Optionally, select the AND/OR operator. When AND is selected, users must meet all conditions to be targeted in the alert. When OR is selected, users that match any of the search conditions are targeted. The default is AND.
- ClickAdd Condition.
- In theSelect Attributelist, scroll down to theOperator Attributesection and selectRoles.
- In theSelect Operationfield, select a query operation.
- In the third field that appears, select the role or roles that you want to use as search criteria.Roles associated with features that are not enabled in the organization do not appear. For more information, see "BlackBerry AtHocroles" in theguide.BlackBerry AtHocOperator Roles and PermissionsThe Targeting Summary field at the bottom of the Target Users section updates automatically to display the total number of users who match the query conditions you have created.
- Optionally, click the number in theBy Advanced Queryfield to view a pop-up screen that lists the operator roles you have selected as targeting criteria for the alert.