- Create and publish alerts
- Publish an alert from an existing alert template
- Publish a blank alert
- Publish a geofence alert
- Preview and publish an alert
- Search for an alert
- View a quick summary of an alert
- View the details of a sent alert
- Change the number of alerts listed on the Sent Alerts screen
- Edit an alert
- Define alert template details
- Writing effective alert messages
- Define content for an alert or alert template
- Configure a response option as a user attribute
- Target users
- Targeting basics
- Define fill counts and escalation
- Target groups in alerts or alert templates
- Block groups and distribution lists from receiving an alert
- Target individual users
- Target dependents
- Target subscribed users
- Block a user from receiving an alert
- Target or block users by advanced query
- Target users by role
- Target users by location
- Review the targeting summary
- Select personal devices for an alert or alert template
- Select the device delivery preference
- Target AtHoc Connect organizations
- Select and configure mass devices for an alert or alert template
- Review an alert
- Test an alert
- Set an alert to draft mode
- Publish a draft alert
- Quick publish an alert
- Resend an alert
- Track alerts with advanced reports
- Message termination
- Redundant message stop
- Message consolidation
- End an alert
- Export an alert as a PDF
- Export sent alerts
- Delete an alert
- Duplicate an alert
- Manage the publisher map
- Hosted SMS text messaging tracking codes
- Pager carrier IDs and names
- Phone number validation
- Email format validation
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
- BlackBerry Docs
- BlackBerry AtHoc
- 7.18
- Create and Publish Alerts
- Target users
- Target subscribed users
Target subscribed users
Subscribed users can be targeted in alerts on their subscribed organization when:
- The organization subscription feature is enabled
- Organizations are enabled for subscription
- Users are subscribed to enabled organizations
Subscribed users can be targeted on their subscribed organization using email, SMS, phone, and mobile app devices and can be targeted using any criteria such as location, groups, or attributes. Targeted devices must be enabled on both the home and subscribed organizations. When targeting subscribed users by attributes, those attributes must be enterprise-level attributes.
When the organization subscription feature is enabled on a super enterprise organization, Enterprise Administrators can target subscribed users in their sub enterprises and suborganizations.
- In theTarget Userssection, clickBy Advanced Query.
- Click theSelect Attributelist, and then scroll down and clickSubscribed Organizationsin theAttributesection.
- In theSelect Operationfield, select theequalsoperator. In the field that appears, select your organization.
- Optionally, in theTargeting Summarysection, click the number beside theAdvanced Queryfield to view a pop-up screen that displays the attributes you have selected as targeting criteria for the alert.