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  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. 7.18
  4. Create and Publish Alerts
  5. Resend an alert

Resend an alert

The Resend feature in
BlackBerry AtHoc
 enables an operator to customize the targets when resending an alert. The operator can resend the alert to all original recipients, to recipients who responded to the original alert, or to recipients who did not respond to, or did not receive, the original alert.
If you are logged in to an enterprise organization as an Enterprise Administrator, you can resend alerts that were originally sent by your suborganizations. Alerts resent from an enterprise organization are published from the enterprise.
If you are logged in to a super enterprise organization as an Enterprise Administrator, you can resend alerts that were sent from any sub enterprise or suborganization. Alerts resent from a super enterprise organization are published from the super enterprise. Fill count is not supported for alerts that are resent from a super enterprise organization. Alerts resent from a super enterprise organization can only be targeted to devices that are supported on the super enterprise, the sub enterprise, and suborganization.
  1. In the navigation bar, click
    Alerts
     >
    Sent Alerts
    .
  2. On the
    Sent Alerts
     screen, click the alert that you want to resend.
  3. On the alert details  screen, click the
    Users
     tab.
  4. In the
    Sent Details
     section, click the drop-down menu in the
    Targeted
    ,
    Sent
    , or
    In Progress or Failed
     row.
  5. Select
    Send Alert to These Users
    .
  6. Optionally, on the alert details page, update the details of the alert.
  7. Click
    Review and Publish
    .
  8. Optionally, on the
    Review and Publish
     screen, click
    Preview and Publish
     to preview the alert.
  9. Click
    Publish
    .