- Create and publish alerts
- Publish an alert from an existing alert template
- Publish a blank alert
- Publish a geofence alert
- Preview and publish an alert
- Search for an alert
- View a quick summary of an alert
- View the details of a sent alert
- Change the number of alerts listed on the Sent Alerts screen
- Edit an alert
- Define alert template details
- Writing effective alert messages
- Define content for an alert or alert template
- Configure a response option as a user attribute
- Target users
- Targeting basics
- Define fill counts and escalation
- Target groups in alerts or alert templates
- Block groups and distribution lists from receiving an alert
- Target individual users
- Target dependents
- Target subscribed users
- Block a user from receiving an alert
- Target or block users by advanced query
- Target users by role
- Target users by location
- Review the targeting summary
- Select personal devices for an alert or alert template
- Select the device delivery preference
- Target AtHoc Connect organizations
- Select and configure mass devices for an alert or alert template
- Review an alert
- Test an alert
- Set an alert to draft mode
- Publish a draft alert
- Quick publish an alert
- Resend an alert
- Track alerts with advanced reports
- Message termination
- Redundant message stop
- Message consolidation
- End an alert
- Export an alert as a PDF
- Export sent alerts
- Delete an alert
- Duplicate an alert
- Manage the publisher map
- Hosted SMS text messaging tracking codes
- Pager carrier IDs and names
- Phone number validation
- Email format validation
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
- BlackBerry Docs
- BlackBerry AtHoc
- 7.18
- Create and Publish Alerts
- Target users
- Target individual users
Target individual users
Use the By Users tab in the Target Users section to target individual users.
If dependents are enabled for your organization and enabled in the alert template settings, the Target Users section displays separate tabs for sponsors and dependents.
- In theTarget Userssection, clickBy Users.
- In theUsersfield, clickAdd/Block Users.
- On theAdd/Block Usersscreen, select the check box next to each user that you want to target in the alert. ClickBlockin the row for any user you want to block from receiving the alert.If the name of the user does not appear on the screen, enter the name in the search field, and then clickSearch.As you select and block users, the total number selected updates automatically at the top of the screen. The total number of targeted and blocked users appears below the search field.Click the name of an organization in the Organization column to view a user's organization hierarchy.
- ClickApply. The users you added are displayed in the Users field with a beside their name. Blocked users appear with a .To remove a targeted user from the alert recipient list, click beside their name.
- Optionally, to target dependents, click theDependentstab and then selectInclude all dependents of targeted sponsors.