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Select personal devices for an alert or alert template

After selecting the users or groups you want to include in the alert or alert template, you must select the personal and mass devices to use to contact the target group.
  1. In the
    Target Users
    section, click
    Select Personal Devices
    A list of available personal devices appears, including the percentage of selected users who can be reached by each device type.
  2. Select the check box beside each personal device you want to include. As you select devices, the pie chart in the Targeting Summary section updates to show the number of reachable and unreachable users based on your current selections.
  3. Optionally, click the number beside the
    Total Users
    field to view a screen that displays the username and organizational hierarchy for the users in the target group.
  4. Optionally, click the numbers in the
    Reachable Users
    Unreachable Users
    fields to view separate pop-up screens that provide user details for those groups.
If no users are reachable based on the targeted users and devices you select, the alert template is not ready for publishing.