Skip Navigation

Enable geofence targeting

For more information about geofence alerts, see Publish a geofence alert.
  • The IsGeoFenceSupported feature must be enabled in
    Settings
    >
    System Setup
    >
    Feature Enablement
    .
  • At least one predefined or custom perimeter must be selected on the map.
  • The Location option must be selected on the Content tab of the alert template settings.
  • The By Location option must be selected on the Target Users tab of the alert template settings.
  1. In the
    Content
    section of an alert or alert template,  in the
    Location
    section, click
    Add
    . The publisher map opens.
  2. Do one of the following:
    1. Click
      Create Custom Locations
      to display the drawing tools for creating shapes. Click a shape button and then click and drag on the map to select the location you want to use in the alert or event. You can add multiple custom locations.
    2. Click
      Select Predefined Locations
      , and select any of the layers that have been created for you. When you select a layer, the map updates to display the layer location on the screen. Select one or more predefined locations in the layer by clicking them on the map or selecting them from the drop-down menu. As you make selections, the locations are highlighted on the map.
    For more information, see Select an alert or event location.
  3. Click
    Apply
    . The Targeting Summary section updates to display the total number of locations on the map that will be used to target recipients.
  4. In the
    Location
    section, select the
    Enable Geofence Targeting
    option.
  5. In the
    Target Users
    section, click
    By Advanced Query
    . By default, users who have a location attribute in the selected locations and who have a Last Known Location attribute updated within the last 4 hours are targeted.
  6. Optionally, click
    map selection(s)
    to change the selected locations.
  7. Optionally, enter a number and select
    Minute(s)
    ,
    Hour(s)
    , or
    Day(s)
    to change the timeframe for the Last Known Location attribute.
  8. Optionally, in the
    Targeting Summary
    section, click the number beside
    By Location
    to open a map that shows the targeted locations.
  9. Click
    Review and Publish
    . The following message is displayed: You have selected geofence targeting. All users entering the selected locations will be added to the targeted user base.