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  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. 7.18
  4. Create and Publish Alerts
  5. Target users
  6. Select personal devices for an alert or alert template
  7. Specify personal device options for an alert or alert template
  8. Upload a custom recorded message for an alert or alert template

Upload a custom recorded message for an alert or alert template

Audio files are compressed to 8 bits before an alert is delivered. The quality of the recorded voice that is delivered to the end user may be different from the quality of the original audio file.
Recorded messages are supported only on Chrome and Firefox browsers.
  1. In the
    Target Users
     field of the alert or alert template, click the
    Select Personal Devices
     tab.
  2. In the
    Personal Devices
     section, select the check boxes beside the phone devices to use as targeting methods.
  3. Click
    Options
    .
  4. On the
    Personal Devices Options
     screen, click the
    Phone
     tab.
  5. In the
    Phone Message Content
     section, select
    Send Recorded Message
    .
  6. Click
    Browse
     and navigate to the location where the custom recorded message is stored.
  7. Click the filename and then click
    Open
    . The name of the file appears in the filename field.
  8. Optionally, click
    Play
     to hear the message before attaching it to the alert or alert template.
  9. Optionally, make selections in the other fields on the
    Phone
     tab.
  10. Click
    Apply
    .
The recorded message is added and will be played when the alert is sent.