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  4. Requirements: CylanceON-PREM

Requirements:
CylanceON-PREM

CylanceON-PREM
 is provided as an OVA (virtual appliance) and supports VMware ESXi 6.5 or later. To get started setting up
CylanceON-PREM
, review this section and verify that your organization's environment satisfies the requirements of
CylanceON-PREM
 features and components for either use as an all-in-one virtual appliance or as an endpoint management virtual appliance.

All-in-one virtual appliance

The
CylanceON-PREM
 virtual appliance includes a database and can support up to 10,000 endpoints. This is an all-in-one option. This option is recommended to support up to 10,000 endpoints because it does not require setting up a PostgreSQL database. The following are the
CylanceON-PREM
 virtual appliance minimum dedicated requirements.
Item
Description
RAM
16 GB
CPU
2.2 GHz quad-core (Intel Xeon processors or later)
Free disk space
1 TB
Web browser support
  • Google Chrome (latest 2 versions)
  • Mozilla Firefox (latest 2 versions)
  • Apple Safari (latest 2 versions)
  • Microsoft Edge (latest version)
CylancePROTECT
For support Agents, see the
CylancePROTECT Desktop
 compatibility matrix.
Root certificate authority (CA) certificate
Root certificate authority (CA) certificate must be installed (trusted) on each endpoint. To obtain a server certificate, submit a certificate-signing request (CSR) generated by
CylanceON-PREM
 or on another server to your CA of choice. The server certificate must be installed on
CylanceON-PREM
. If the latter method was used to obtain the certificate, the private key will also need to be installed on
CylanceON-PREM
.

Endpoint management virtual appliance

The virtual appliance can communicate with an external database and support up to 50,000 endpoints. With an external database, the
CylanceON-PREM
 virtual appliance uses the management console and other
Cylance
 components necessary to support an on-premises solution. The following are the minimum, dedicated hardware requirements for an external database if used.
Item
Description
External database requirements
When you connect the endpoint management virtual appliance with the external database for the first time,
CylanceON-PREM
 will create the necessary tables in the database. Setting up, maintaining, and troubleshooting an external database is not supported. Organizations must have a dedicated database administrator for configuring and maintaining their database.
Ram
16GB
CPU
2.2 GHz quad-core (Intel Xeon processors or later)
Free disk space
500 GB
Database
PostgreSQL version 14 or later
CylancePROTECT
CylancePROTECT Desktop
 agent version 2.1.1480 or later must be installed on the endpoints.
Root certificate authority (CA) certificate
Root certificate authority (CA) certificate must be installed (trusted) on each endpoint. To obtain a server certificate, submit a certificate-signing request (CSR) generated by
CylanceON-PREM
 or on another server to your CA of choice. The server certificate must be installed on
CylanceON-PREM
. If the latter method was used to obtain the certificate, the private key will also need to be installed on
CylanceON-PREM
.