- Overview
- CylanceON-PREM architecture
- Steps to get Start with CylanceON-PREM
- Requirements: CylanceON-PREM
- Configuring the CylanceON-PREM virtual appliance
- Configuring the console
- Log in to CylanceON-PREM
- Administrative dashboard
- Filter lists
- Export lists
- Policies
- Setting up the CylancePROTECT agent
- Adding the CA certificate to endpoints
- Installing the CylancePROTECT Desktop agent for Windows
- Installing the CylancePROTECT Desktop agent for macOS
- Installing the CylancePROTECT Desktop agent for Linux
- Manually update the Linux driver
- Upgrading the CylancePROTECT Desktop agents
- Using virtual machines
- Device management
- Threat management
- Global lists
- Administration
- Managing users
- Managing roles
- Update profile information
- Audit logs
- Managing Certificates
- Setting up email notifications
- Settings
- Upgrade CylanceON-PREM
- Reboot the virtual appliance
- Configure session timeout
- Update CylanceON-PREM SSL certificate version 1.3.1 and later
- Update CylanceON-PREM SSL certificate version 1.2.2.1 and earlier
- Change the certificate cipher mode
- Enable maintenance mode
- Change network settings
- Check an IP address
- Change the log level
- Download logs
- Configure syslog/SIEM settings
- Update database connection settings
- Configure active directory
- Configure identity provider settings
- Using certificate-based authentication
- Add a banner to the login screen
- Applications
- CylanceON-PREM API
- Troubleshooting
- Agent not communicating with CylanceON-PREM
- Web browser reports insecure webpage
- Unable to connect to external database
- Configure static IP using the OVF tool
- Remote server 404 error in log files
- Log in with a local administrator account
- Online Certificate Status Protocol issues
- A user is not receiving email notifications
- Before you contact support
- BlackBerry Docs
- CylanceON-PREM
- Cylance ONPREM Administration Guide
- Device management
- Set agent logging level
Set agent logging level
Agent logs provide details about agent activity, including errors and warnings. There are four levels of logging available:
- Errors - Records errors only
- Warnings - Records errors and warnings
- Information - Gives a baseline of activity by the program that includes information, errors, and warnings. This is the default agent setting.
- Verbose - Detailed information of program activity; useful for troubleshooting.Verbose logging can use a lot of disc space due to the amount of information recorded. It is recommended to only enable verbose logging while troubleshooting issues. When troubleshooting is complete, set the agent logging level to information.
- In the console, on the menu bar, clickDevices > Device List.
- Click on a device to view the device details page.
- ForAgent Logging Level, select a logging level.
- ClickSave.