- Overview
- CylanceON-PREM architecture
- Steps to get Start with CylanceON-PREM
- Requirements: CylanceON-PREM
- Configuring the CylanceON-PREM virtual appliance
- Configuring the console
- Log in to CylanceON-PREM
- Administrative dashboard
- Filter lists
- Export lists
- Policies
- Setting up the CylancePROTECT agent
- Adding the CA certificate to endpoints
- Installing the CylancePROTECT Desktop agent for Windows
- Installing the CylancePROTECT Desktop agent for macOS
- Installing the CylancePROTECT Desktop agent for Linux
- Manually update the Linux driver
- Upgrading the CylancePROTECT Desktop agents
- Using virtual machines
- Device management
- Threat management
- Global lists
- Administration
- Managing users
- Managing roles
- Update profile information
- Audit logs
- Managing Certificates
- Setting up email notifications
- Settings
- Upgrade CylanceON-PREM
- Reboot the virtual appliance
- Configure session timeout
- Update CylanceON-PREM SSL certificate version 1.3.1 and later
- Update CylanceON-PREM SSL certificate version 1.2.2.1 and earlier
- Change the certificate cipher mode
- Enable maintenance mode
- Change network settings
- Check an IP address
- Change the log level
- Download logs
- Configure syslog/SIEM settings
- Update database connection settings
- Configure active directory
- Configure identity provider settings
- Using certificate-based authentication
- Add a banner to the login screen
- Applications
- CylanceON-PREM API
- Troubleshooting
- Agent not communicating with CylanceON-PREM
- Web browser reports insecure webpage
- Unable to connect to external database
- Configure static IP using the OVF tool
- Remote server 404 error in log files
- Log in with a local administrator account
- Online Certificate Status Protocol issues
- A user is not receiving email notifications
- Before you contact support
Password requirements
Passwords in
CylanceON-PREM
have the following requirements:
- Passwords must be a minimum of 14 characters and include all of the following:
- At least one upper-case letter (A through Z)
- At least one lower-case letter (a through z)
- At least one numeric (0 through 9)
- At least one special character (for example, ~!@#$%^&*()_ + = ' [ ] / ? > < )
- Passwords cannot contain personally identifiable information.
- Passwords cannot be the same as the last ten passwords.
- Users will be locked out for five minutes after three failed attempts to enter their password.
- Passwords expire after 180 days.
- If the user has a Read-Only role assigned and has a local user account, you can enable the no password expiration option. Password expiration is enabled by default.
Only Administrators can change or reset a user's password. You should generate a random password when you change or reset a user's password. Do not use a generic password because the password might be in the user's password history and therefore will be prohibited.
CylanceON-PREM
saves a minimum of ten generations when it comes to a user's password.For Read-Only users who have a local user account, you can enable the option for
No password expiration for read-only accounts
when creating or editing a user. This option exempts Read-Only users from having to update their password every 180 days. LDAP and SSO user accounts do not have this option. For more information on creating a user, see Create a user.