- Overview
- CylanceON-PREM architecture
- Steps to get Start with CylanceON-PREM
- Requirements: CylanceON-PREM
- Configuring the CylanceON-PREM virtual appliance
- Configuring the console
- Log in to CylanceON-PREM
- Administrative dashboard
- Filter lists
- Export lists
- Policies
- Setting up the CylancePROTECT agent
- Adding the CA certificate to endpoints
- Installing the CylancePROTECT Desktop agent for Windows
- Installing the CylancePROTECT Desktop agent for macOS
- Installing the CylancePROTECT Desktop agent for Linux
- Manually update the Linux driver
- Upgrading the CylancePROTECT Desktop agents
- Using virtual machines
- Device management
- Threat management
- Global lists
- Administration
- Managing users
- Managing roles
- Update profile information
- Audit logs
- Managing Certificates
- Setting up email notifications
- Settings
- Upgrade CylanceON-PREM
- Reboot the virtual appliance
- Configure session timeout
- Update CylanceON-PREM SSL certificate version 1.3.1 and later
- Update CylanceON-PREM SSL certificate version 1.2.2.1 and earlier
- Change the certificate cipher mode
- Enable maintenance mode
- Change network settings
- Check an IP address
- Change the log level
- Download logs
- Configure syslog/SIEM settings
- Update database connection settings
- Configure active directory
- Configure identity provider settings
- Using certificate-based authentication
- Add a banner to the login screen
- Applications
- CylanceON-PREM API
- Troubleshooting
- Agent not communicating with CylanceON-PREM
- Web browser reports insecure webpage
- Unable to connect to external database
- Configure static IP using the OVF tool
- Remote server 404 error in log files
- Log in with a local administrator account
- Online Certificate Status Protocol issues
- A user is not receiving email notifications
- Before you contact support
Deactivate a user
You can deactivate a user from the
CylanceON-PREM
console. After deactivating a user, the user cannot log in to your CylanceON-PREM
console. You can still perform actions on deactivated users, such as edit or view the user's information.- In the console, on the menu bar, clickAccess Management > User Management.
- Click
for the user you want to deactivate. - ClickDeactivate. A message appears asking if you are sure you want to deactivate the user.
- ClickDeactivate User.
To delete a user, click besides the user you want to delete and click
besides the user you want to delete and click Delete
. A message displays prompting you to confirm the deletion. Click Remove User
. Deleted users are permanently removed from the system and cannot be recovered. You should deactivate a user if you want to keep a record of the user in the system or need to reactivate them in the future.