- Overview
- CylanceON-PREM architecture
- Steps to get Start with CylanceON-PREM
- Requirements: CylanceON-PREM
- Configuring the CylanceON-PREM virtual appliance
- Configuring the console
- Log in to CylanceON-PREM
- Administrative dashboard
- Filter lists
- Export lists
- Policies
- Setting up the CylancePROTECT agent
- Adding the CA certificate to endpoints
- Installing the CylancePROTECT Desktop agent for Windows
- Installing the CylancePROTECT Desktop agent for macOS
- Installing the CylancePROTECT Desktop agent for Linux
- Manually update the Linux driver
- Upgrading the CylancePROTECT Desktop agents
- Using virtual machines
- Device management
- Threat management
- Global lists
- Administration
- Managing users
- Managing roles
- Update profile information
- Audit logs
- Managing Certificates
- Setting up email notifications
- Settings
- Upgrade CylanceON-PREM
- Reboot the virtual appliance
- Configure session timeout
- Update CylanceON-PREM SSL certificate version 1.3.1 and later
- Update CylanceON-PREM SSL certificate version 1.2.2.1 and earlier
- Change the certificate cipher mode
- Enable maintenance mode
- Change network settings
- Check an IP address
- Change the log level
- Download logs
- Configure syslog/SIEM settings
- Update database connection settings
- Configure active directory
- Configure identity provider settings
- Using certificate-based authentication
- Add a banner to the login screen
- Applications
- CylanceON-PREM API
- Troubleshooting
- Agent not communicating with CylanceON-PREM
- Web browser reports insecure webpage
- Unable to connect to external database
- Configure static IP using the OVF tool
- Remote server 404 error in log files
- Log in with a local administrator account
- Online Certificate Status Protocol issues
- A user is not receiving email notifications
- Before you contact support
Prerequisites
- Create a DNS entry on your network. Work with your IT department, if necessary.
- Create a fully qualified domain name (FQDN) for the virtual appliance. For example, a fully qualified domain name could be login.onprem.com or onprem.com.
- The DNS entry will need the IP address of the OVA operating system.
- DHCP:If you use DHCP, the IP address forCylanceON-PREMcan be seen on the login screen of the virtual appliance. Refer to Import the OVA and configure DHCP for more information.
- Static IP:If you use a static IP address, use that in the DNS entry. Refer to Import the OVA and configure a static IP address for more information.
- Have a root CA certificate installed (trusted) on every endpoint.
- Obtain a server certificate by submitting a CSR generated byCylanceON-PREMor on another server to your Certificate Authority of choice. The server certificate must be installed onCylanceON-PREM. If the latter method was used to obtain the certificate, the private key will also need to be installed onCylanceON-PREM.