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Online Certificate Status Protocol issues

During authentication,
CylanceON-PREM
checks for revoked certificates with an Online Certificate Status Protocol (OCSP) server. You can perform the following tasks if you encounter an issue with the OCSP certificate check.
  • Check that the correct OCSP is configured in the Authority Information Access field of the certificate.
  • Check the connectivity to the OCSP.
  • Ensure the OCSP is running.