- Overview
- CylanceON-PREM architecture
- Steps to get started with CylanceON-PREM
- Requirements: CylanceON-PREM
- Configuring the CylanceON-PREM virtual appliance
- Migrating to the most recent version of CylanceON-PREM
- Configuring the CylanceON-PREM console
- Log in to CylanceON-PREM
- Administrative dashboard
- Filter lists
- Export lists
- CylanceON-PREM policies
- Setting up the CylancePROTECT agent
- Adding the CA certificate to endpoints
- Installing the CylancePROTECT Desktop agent for Windows
- Installing the CylancePROTECT Desktop agent for macOS
- Installing the CylancePROTECT Desktop agent for Linux
- Manually update the Linux driver
- Upgrading the CylancePROTECT Desktop agents
- Using virtual machines
- Manage devices in CylanceON-PREM
- Threat management in CylanceON-PREM
- CylanceON-PREM Global lists
- CylanceON-PREM Administration
- Managing CylanceON-PREM users
- Managing roles
- Update profile information
- CylanceON-PREM audit logs
- Managing Certificates
- Setting up email notifications for CylanceON-PREM
- CylanceON-PREM Settings
- Upgrade CylanceON-PREM
- Reboot the virtual appliance
- Configure session timeout
- Update CylanceON-PREM SSL certificate version 1.3.1 and later
- Update CylanceON-PREM SSL certificate version 1.2.2.1 and earlier
- Change the certificate cipher mode
- Enable maintenance mode
- Change network settings
- Check an IP address
- Change the log level
- Download logs
- Configure syslog/SIEM settings
- Update database connection settings
- Configure active directory
- Configure identity provider settings
- Using certificate-based authentication
- Add a banner to the login screen
- Applications
- CylanceON-PREM API
- Troubleshooting
- Agent not communicating with CylanceON-PREM
- Web browser reports insecure webpage
- Unable to connect to external database
- Configure static IP using the OVF tool
- Remote server 404 error in log files
- Log in with a local administrator account
- Online Certificate Status Protocol issues
- A user is not receiving email notifications
- Before you contact support
Migrate CylanceON-PREM
CylanceON-PREM
As of November 2024,
CylanceON-PREM
will be changing its OVA from CentOS 7 to Ubuntu 24.04. This allows for greater functionality of the CylanceON-PREM
console along with other security enhancements.Before you begin, ensure that you have completed the prerequisite steps before proceeding with migration. For more information, see Prerequisites for migrating CylanceON-PREM.
- In the 2.0.1CylanceON-PREMconsole, click the Configuration tab. From the Settings page, enableMaintenance Modeand click on theMigratebutton.
- When prompted, accept the acknowledgement. Copy the SSH public key that is generated.
- Navigate to the setup page for the 2.1.0CylanceON-PREMOVA and click on the link designated for existing customers.
- Paste the SSH Key and click Ingest SSH Key to accept the secure connections from version 2.0.1 to 2.1.0.
- In the 2.0.1 console, paste the IP Address/FQDN of the 2.1.0 server and clickTest SSH Connection. Once the connection is successful, click onInitiate Migration.
- After receiving the log message that migration has been successful, refresh the 2.1.0 console page.
- Log in and confirm that all data has been migrated.
- On the menu bar, click Settings and turn offMaintenance Mode.
- Update your DNS records to point to the hostname used for your 2.0.1 console to the newly upgraded 2.1.0 console.
After some time, your agents should start connecting to the 2.1.0
CylanceON-PREM
OVA.