- Overview
- CylanceON-PREM architecture
- Steps to get started with CylanceON-PREM
- Requirements: CylanceON-PREM
- Configuring the CylanceON-PREM virtual appliance
- Migrating to the most recent version of CylanceON-PREM
- Configuring the CylanceON-PREM console
- Log in to CylanceON-PREM
- Administrative dashboard
- Filter lists
- Export lists
- CylanceON-PREM policies
- Setting up the CylancePROTECT agent
- Adding the CA certificate to endpoints
- Installing the CylancePROTECT Desktop agent for Windows
- Installing the CylancePROTECT Desktop agent for macOS
- Installing the CylancePROTECT Desktop agent for Linux
- Manually update the Linux driver
- Upgrading the CylancePROTECT Desktop agents
- Using virtual machines
- Manage devices in CylanceON-PREM
- Threat management in CylanceON-PREM
- CylanceON-PREM Global lists
- CylanceON-PREM Administration
- Managing CylanceON-PREM users
- Managing roles
- Update profile information
- CylanceON-PREM audit logs
- Managing Certificates
- Setting up email notifications for CylanceON-PREM
- CylanceON-PREM Settings
- Upgrade CylanceON-PREM
- Reboot the virtual appliance
- Configure session timeout
- Update CylanceON-PREM SSL certificate version 1.3.1 and later
- Update CylanceON-PREM SSL certificate version 1.2.2.1 and earlier
- Change the certificate cipher mode
- Enable maintenance mode
- Change network settings
- Check an IP address
- Change the log level
- Download logs
- Configure syslog/SIEM settings
- Update database connection settings
- Configure active directory
- Configure identity provider settings
- Using certificate-based authentication
- Add a banner to the login screen
- Applications
- CylanceON-PREM API
- Troubleshooting
- Agent not communicating with CylanceON-PREM
- Web browser reports insecure webpage
- Unable to connect to external database
- Configure static IP using the OVF tool
- Remote server 404 error in log files
- Log in with a local administrator account
- Online Certificate Status Protocol issues
- A user is not receiving email notifications
- Before you contact support
Remove a device
You can select one or more devices and remove them from your
CylanceON-PREM
console. Uninstalling the Agent from an endpoint does not remove the device from your
CylanceON-PREM
console. You must manually remove the device from the console. If you remove a device from your CylanceON-PREM
console that still has the Agent installed, the agent will ask the user to input the installation token. Either input the installation toke or uninstall the Agent from the endpoint.- In the console, on the menu bar, clickDevices > Device List.
- Select one or more devices from the list.
- ClickRemove. A confirmation message is displayed.
- ClickRemove Device.