Response codes

Each API request will receive a response with a JSON payload and a standard HTTP status code.

Some API request sections include additional response status descriptions (specific to that request) to help you troubleshoot issues.

Status Code	Description
200 - OK	This indicates a successful call and operation. The response payload will be JSON, structured according to the nature of the request.
400 - Bad Request	There was a problem with the structure of the request or the payload. If determinable, the response payload will identify the failure in the request. A common case of this type of error is malformed JSON in the request body. A JSON validator can be used to troubleshoot these issues.
401 - Unauthorized	This indicates invalid credentials were passed or some other failure in authentication.
403 - Forbidden	The request has been successfully authenticated, but authorization to access the requested resource was not granted.
404 - Not Found	A request was made for a resource that doesn't exist. Common causes are either an improperly formed URL or an invalid API key.
409 - Conflict	A request was made to create or update an aspect of the resource that conflicts with another. The most common reason for this code is a Tenant name or User email that is already in use.
500 - Internal Server Error	A catch-all code response for any unhandled error that has occurred on the server. Contact BlackBerry Support for help with this issue.
501 - Not Implemented	A request was made against a resource with an operation that has yet to be implemented. Such operations should be identified accordinly in documentation.
Other	Contact BlackBerry Support if you encounter any status codes that are not on this list.