- Using dashboards
- Managing alerts across Cylance Endpoint Security services
- Managing users, devices, and groups
- Manage CylancePROTECT Desktop and CylanceOPTICS devices
- Manage zones
- Manage devices with the CylancePROTECT Mobile app
- Manage CylancePROTECT Mobile app and CylanceGATEWAY users
- View CylanceAVERT user details
- Manage user groups
- Configure device lifecycle management
- View a list of applications installed on CylancePROTECT Desktop devices
- Remove a registered FIDO device for a user account
- Discover unprotected devices
- Managing threats detected by CylancePROTECT Desktop
- Managing threats detected by CylancePROTECT Mobile
- Managing safe and unsafe lists for CylancePROTECT Desktop and CylancePROTECT Mobile
- Add a file to the CylancePROTECT Desktop global quarantine or global safe list
- Add a file to the CylancePROTECT Desktop local quarantine or local safe list
- Add a certificate to the CylancePROTECT Desktop global safe list
- Add an app, certificate, IP address, domain, or installer source to the CylancePROTECT Mobile safe or restricted list
- Analyzing data collected by CylanceOPTICS
- Using CylanceOPTICS to detect and respond to events
- Monitoring network connections with CylanceGATEWAY
- Monitoring sensitive files with CylanceAVERT
- View mobile OS vulnerabilities
- Auditing administrator actions
- Managing logs
- Send events to a SIEM solution or syslog server
- Enable access to the Cylance User API
- Troubleshooting Cylance Endpoint Security
- Using the BlackBerry Support Collection Tool
- Using the Report a problem feature
- Removing the BlackBerry Connectivity Node software from Cylance Endpoint Security
- Troubleshooting CylancePROTECT Desktop
- Remove the CylancePROTECT Desktop agent from a device
- Re-register a Linux agent
- Troubleshoot update, status, and connectivity issues with CylancePROTECT Desktop
- A large number of DYLD Injection violations are reported by Linux devices
- Time zone variances for CylancePROTECT Desktop
- Folder exclusions when using CylancePROTECT Desktop with third-party security products
- Linux driver is not loaded. Upgrade the driver package.
- Troubleshooting CylanceOPTICS
- BlackBerry Docs
- Cylance Endpoint Security
- Administration
- Cylance Endpoint Security Administration Guide
- Managing users, devices, and groups
- View CylanceAVERT user details
View CylanceAVERT user details
CylanceAVERT
user detailsYou can view information about your
CylanceAVERT
users and associated events, devices, and policies from the CylanceAVERT Users
page in the management console. When you select a user from the CylanceAVERT
users list, you will be able to view the user's details, the data exfiltration events associated with that user, the device details for the user's devices, and the user groups and policies that the user is assigned to. - In the management console, on the menu bar, clickAssets > Avert Users.
- Click on a user's name from the Avert Users list to view a specific user's details. You can view each user's name, email address, and the number of devices assigned to the user from the Avert Users list.You cannot add, update, or remove users from this page. If you would like to manage your users, clickManage Users.
- From the user details page, do any of the following:
- To view details about the data exfiltration events associated with the user, click theEventstab. This tab displays by default.
- To view details about the users devices, including the device name, OS version,CylanceAVERTagent version, the agent enrollment date, and the time that the last policy was assigned, click theDevicestab.
- To view the user groups and user policies assigned to the user, click theConfigurationtab. To assign the user to user groups, clickAssign User Groups, then select the group from the list. To assign the user to a user policy, clickAssign User Policies, then select the policy from the drop-down menu.