Collect agent log files from
Linux
devices

Use the following commands to gather agent log files from a

Linux

device. Log files are stored on the device for 30 days. You must have root permissions to gather log files.

Red Hat
and
CentOS
:

ps aux > ~/ps.txtph product="Cylance">sudo pmap -x $(ps -e | grep cylancesvc | cut -d ‘ ‘ -f 1) > ~/maps.txt
cat /proc/cpuinfo > ~/cpu.txt
cat /proc/meminfo > ~/mem.txt
cat /proc/mounts > ~/mounts.txt
cat /proc/modules > ~/modules.txt
cat /proc/slabinfo > ~/slabinfo.txt
tar -cvzf cylancelogs-$(date --rfc-3339=’date’).tgz /var/log/messages* /opt/cylance/desktop/log ~/maps.txt ~/cpu.txt ~/mounts.txt ~/modules.txt ~/ps.txt ~/mem.txt ~/slabinfo.txt

Ubuntu
:

ps aux > ~/ps.txt
sudo pmap -x $(ps -e | grep cylancesvc | cut -d ‘ ‘ -f 2) > ~/maps.txt
cat /proc/cpuinfo > ~/cpu.txt
cat /proc/meminfo > ~/mem.txt
cat /proc/mounts > ~/mounts.txt
cat /proc/modules > ~/modules.txt
cat /proc/slabinfo > ~/slabinfo.txt
tar -cvzf cylancelogs-$(date --rfc-3339=’date’).tgz /var/log/syslog* /opt/cylance/desktop/log ~/ps.txt ~/maps.txt ~/cpu.txt ~/mounts.txt ~/modules.txt   ~/slabinfo.txt  ~/mem.txt

Amazon
and
SUSE

Linux
:

ps aux > ~/ps.txt
sudo pmap -x $(ps -e | grep cylancesvc | cut -d ' ' -f 2) > ~/maps.txt
cat /proc/cpuinfo > ~/cpu.txt
cat /proc/meminfo > ~/mem.txt
cat /proc/mounts > ~/mounts.txt
cat /proc/modules > ~/modules.txt
cat /proc/slabinfo > ~/slabinfo.txt
tar -cvzf cylancelogs-$(date --rfc-3339='date').tgz /var/log/messages* /opt/cylance/desktop/log ~/ps.txt ~/maps.txt ~/cpu.txt ~/mounts.txt ~/modules.txt ~/slabinfo.txt

Section:

Linux logging

Collect agent log files from Linux devices

Collect agent log files from
Linux
devices