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Collect agent log files from
Linux
devices

Use the following commands to gather agent log files from a
Linux
device. Log files are stored on the device for 30 days. You must have root permissions to gather log files.
Red Hat
and
CentOS
:
ps aux > ~/ps.txtph product="Cylance">sudo pmap -x $(ps -e | grep cylancesvc | cut -d ‘ ‘ -f 1) > ~/maps.txt cat /proc/cpuinfo > ~/cpu.txt cat /proc/meminfo > ~/mem.txt cat /proc/mounts > ~/mounts.txt cat /proc/modules > ~/modules.txt cat /proc/slabinfo > ~/slabinfo.txt tar -cvzf cylancelogs-$(date --rfc-3339=’date’).tgz /var/log/messages* /opt/cylance/desktop/log ~/maps.txt ~/cpu.txt ~/mounts.txt ~/modules.txt ~/ps.txt ~/mem.txt ~/slabinfo.txt
Ubuntu
:
ps aux > ~/ps.txt sudo pmap -x $(ps -e | grep cylancesvc | cut -d ‘ ‘ -f 2) > ~/maps.txt cat /proc/cpuinfo > ~/cpu.txt cat /proc/meminfo > ~/mem.txt cat /proc/mounts > ~/mounts.txt cat /proc/modules > ~/modules.txt cat /proc/slabinfo > ~/slabinfo.txt tar -cvzf cylancelogs-$(date --rfc-3339=’date’).tgz /var/log/syslog* /opt/cylance/desktop/log ~/ps.txt ~/maps.txt ~/cpu.txt ~/mounts.txt ~/modules.txt ~/slabinfo.txt ~/mem.txt
Amazon
and
SUSE
Linux
:
ps aux > ~/ps.txt sudo pmap -x $(ps -e | grep cylancesvc | cut -d ' ' -f 2) > ~/maps.txt cat /proc/cpuinfo > ~/cpu.txt cat /proc/meminfo > ~/mem.txt cat /proc/mounts > ~/mounts.txt cat /proc/modules > ~/modules.txt cat /proc/slabinfo > ~/slabinfo.txt tar -cvzf cylancelogs-$(date --rfc-3339='date').tgz /var/log/messages* /opt/cylance/desktop/log ~/ps.txt ~/maps.txt ~/cpu.txt ~/mounts.txt ~/modules.txt ~/slabinfo.txt