Manage CylancePROTECT Desktop and CylanceOPTICS devices
CylancePROTECT Desktop
and CylanceOPTICS
devicesYou can use the management console to view and manage devices with the
CylancePROTECT Desktop
agent and the CylanceOPTICS
agent. A user’s device displays in the console after the agents are successfully installed.- In the management console, on the menu bar, clickAssets > Devices. Do any of the following:
- To add or remove columns, click
and select the columns that you want to view.
- To group the device information by one or more columns, drag those columns to the space above the column names.
- To sort devices in ascending or descending order by a column, click the column.
- To filter the devices by a column, use the filter field and icon for the column.
- Do any of the following:TaskStepsDownload the installer for theCylancePROTECT DesktoporCylanceOPTICSagent.
- ClickAdd new device.
- Select the product, operating system, version, and format.
- ClickDownload.
View device details.Click a device name.Assign a device policy to devices.A device can be associated with one device policy only. If you assign a new device policy to a device, it replaces the previous device policy.- Select one or more devices.
- ClickAssign Policy.
- Click a device policy.
- ClickSave.
Add devices to a zone.You can use zones to manage the application of settings and a device policy to multiple devices. For more information about zones, see the Cylance Endpoint Security Setup content.- Select one or more devices.
- ClickAdd to Zones.
- Select one or more zones.
- ClickSave.
Remove devices.When you remove a device, you unregister theCylancePROTECT Desktopagent and the data for that device is removed from the management console. The user receives a notification that the agent is not registered and they need to provide an installation token to register the agent again.- Select one or more devices.
- ClickRemove.
- ClickYesto confirm.
Include devices in lifecycle management.You can configure lifecycle management settings to specify when the state of a device changes from offline to inactive. For more information, see Configure device lifecycle management.- Select one or more devices.
- ClickInclude In Lifecycle Management.
- ClickYesto confirm.
Exclude devices from lifecycle management.You can configure lifecycle management settings to specify when the state of a device changes from offline to inactive. For more information, see Configure device lifecycle management.- Select one or more devices.
- ClickExclude From Lifecycle Management.
- ClickYesto confirm.
Reset the inactivity period for devices.This feature sets the device state to offline, resets the offline date counter, and sets the offline date to the current date. This does not affect devices that are online.- Select one or more devices.
- ClickReset inactivity period.
- ClickYesto confirm.
To export the device information to a .csv file, click
. Select the scope of the export and click

Export
.