Manage CylancePROTECT Desktop and CylanceOPTICS devices
CylancePROTECT Desktop
and CylanceOPTICS
devicesYou can use the management console to view and manage devices with the
CylancePROTECT Desktop
agent and the CylanceOPTICS
agent from the Assets > Devices
screen. Devices appear on this screen if they have successfully installed the agent and therefore registered with the management console. You can search for devices, export a device report, and perform actions on them. For example, you might want to export a list of devices that are running unsupported agents. Or, you can quickly add devices to another zone to ensure they are assigned an appropriate device policy according to their zone. - In the management console, on the menu bar, clickAssets > Devices.A list of all devices is displayed.
- Optionally, customize the columns displayed in the device grid.
- To add or remove columns, click and select the columns that you want displayed.
- To rearrange the order of the columns, drag the column names to the position that you want.
- To sort by ascending or descending order, click the name of a column.
- To perform actions on devices, do any of the following:TaskStepsView device details.Click a device name.Assign a device policy to devices.A device can be associated with one device policy only. If you assign a new device policy to a device, it replaces the previous device policy.
- Select one or more devices.
- ClickAssign Policy.
- Click a device policy.
- ClickSave.
Add devices to a zone.You can use zones to manage the application of settings and a device policy to multiple devices. For more information about zones, see the Cylance Endpoint Security Setup content.- Select one or more devices.
- ClickAdd to Zones.
- Select one or more zones.
- ClickSave.
Remove devices.When you remove a device, you unregister theCylancePROTECT Desktopagent and the data for that device is removed from the management console. The user receives a notification that the agent is not registered and they need to provide an installation token to register the agent again.- Select one or more devices.
- ClickRemove.
- ClickYesto confirm.
Include (or exclude) devices in lifecycle management.You can configure lifecycle management settings to specify when the state of a device changes from offline to inactive. For more information, see Using device lifecycle management.- Select one or more devices.
- ClickInclude In Lifecycle ManagementorExclude From Lifecycle Management.
- ClickYesto confirm.
Reset the inactivity period for devices.This feature sets the device state to offline, resets the offline date counter, and sets the offline date to the current date. This does not affect devices that are online.- Select one or more devices.
- ClickReset inactivity period.
- ClickYesto confirm.
Start a background threat detection scan on a deviceYou can start a background threat detection scan for a device on demand. This feature requires devices to be runningCylancePROTECT Desktopagent version 3.2 or later. When you start a background scan with this option, any scan that is currently in progress on a device is terminated before the new scan is started.- Select one or more devices.
- ClickBackground scan.
- ClickYesto confirm.
The date and time that the most recent background scan completed is logged in the console. If recurring background threat detection is set in the assigned device policy, the next scheduled scan time is recalculated accordingly.Note that if background threat detection scans are running on several VM devices that are from the same VM host at the same time, device performance will be impacted due to resource sharing.