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  2. Cylance Endpoint Security
  3. Administration
  4. Cylance Endpoint Security Administration Guide
  5. Managing users, devices, and groups
  6. Manage devices with the CylancePROTECT Mobile app

Manage devices with the
CylancePROTECT Mobile
 app

You can use the management console to view and manage mobile devices with the
CylancePROTECT Mobile
 app. You can also view the current risk level of devices, which is determined using the mapping of threats to risk levels in the risk assessment policy that is assigned to users (there is a default assessment policy). For more information about risk assessment policies, see the Cylance Endpoint Security Setup content.
  1. In the management console, on the menu bar, click
    Assets > Mobile Devices
    . Do any of the following:
    • To sort devices in ascending or descending order by a column, click the name of the column.
    • To filter the devices, click Filter icon on a column and type or select the filter criteria.
  2. Do any of the following:
    Task
    Steps
    View the
    CylancePROTECT Mobile
     alerts for a device.
    1. Click a device.
    2. View the
      Protect Mobile Alerts
       tab.
    To view the alerts that resulted in the device's current risk level, in the left pane, click the risk level.
    View the
    CylanceGATEWAY
     events for a device.
    1. Click a device.
    2. On the menu, click
      Events
      .
    View the compliance details for a device.
    1. Click a device.
    2. On the menu, click
      Compliance
      .
    Delete devices.
    1. Select one or more devices.
    2. Click
      Remove
      .
    3. Click
      Remove
       again to confirm.
    The device and all alerts and events associated with it are removed from the
    Cylance Endpoint Security
     services and management console. If you want to add the device again, the user must reactivate the
    CylancePROTECT Mobile
     app. See Manage CylancePROTECT Mobile app and CylanceGATEWAY users for instructions for sending a new activation email.